Experience

• 

  TheDriveGroup.

  • Sydney, New South Wales, Australia

  • Client Service Account Manager

    • Feb 2024 - Present
    • Sydney, New South Wales, Australia

• 

  Alexandrou Group

  • Sydney, New South Wales, Australia

  • Office and Administration Manager

    • Jun 2023 - Jan 2024
    • Sydney, New South Wales, Australia

    - Maintain office administration and procedures.- Lodge reports and forms with ATO and ASIC.- Maintain communication and relationship with Government bodies.- Assist clients with maintaining financial documentation.- Answer clients questions regarding lodgements and returns. - Manage workflow to ensure deadlines and regulations are met.- Assist senior accountant with ad hoc and workload as required.- Maintain and validate data sets. - Manage collation of work for BAS, Tax, Super, Trust and ASIC audits and lodgements.

• 

  Servcorp

  • Sydney, New South Wales, Australia

  • Virtual Office Manager

    • May 2022 - Mar 2023
    • Sydney, New South Wales, Australia

• 

  Servcorp Serviced Offices - Sydney

  • Australia

  • Customer service and accounts manager

    • Nov 2021 - May 2022
    • Australia

• 

  CIMET

  • Sydney, New South Wales, Australia

  • Project Manager Telco

    • Mar 2021 - Nov 2021
    • Sydney, New South Wales, Australia

• 

  Department for Education

  • Sydney, New South Wales, Australia

  • Data Entry Officer

    • May 2020 - Feb 2021
    • Sydney, New South Wales, Australia

    Key Tasks:• Entering school orders for Covid-19 protection supplies• Creating Consignments for order deliveries• Processing invoices to conclude data processes• Building relationships with schools to maintain high standard of support provide by the Covid-19 task force• Bulk Stock Audits (3PL)

• 

  Local Government Professionals Australia, NSW

  • Australia
  • Government Administration
  • 1 - 100 Employee

  • Member Service Coordinator

    • Jul 2019 - May 2020

    • Provide superior customer service for members and business partners in a timely manner• Input member data and customers with the highest integrity to serve business owners. • Run analyzations to advise different business owners of potential growth area.• Maintain the integrity of the database using advance data governance techniques.• Run data reports and analyzations to ensure task targets are being met and where potential area of improvement.• Maintain database errors with secondary hosting providers• Maintain and create data reports to ensure that reported targets and actuals are correct to assist Directors to create management’s strategic decisions• Manage the preparation and action of bulk annual membership and product subscription renewals

  • Database Administrator

    • Aug 2018 - Jul 2019

    • Maintain and create data reports to ensure that reported targets and actuals are correct to assist Directors to create management’s strategic decisions• Manage the preparation and action of bulk annual membership and product subscription renewals.• Create, modify or reproduce database queries to support all business owners and investigate any gaps/errors in the data.• Be strategically involved in the improvement of our current office systems and processes in coordination with the CEO, Executive Manager, Finance Manager, stakeholders and technology suppliers.• Record supplier invoices in MYOB and make payments to suppliers, which will be authorized by the CEO• Create and maintain a database of up-to-date office, process and database manuals and liaise with other staff to ensure that their own process manuals are current

• 

  Inland Revenue NZ

  • New Zealand

  • Customer Services and Compliance Specialist

    • Jun 2017 - Jul 2018
    • New Zealand

    • Reviewing large complex data to apply legislative understanding and corrective action to a financial loan.• Understanding customers behaviors to create insights and apply that to decisions to facilitate financial compliance.• Making Student Loans legislatively complaint and accurate, delivering results to customers under legislative direction.• The ability to be agile in decision making processes- can apply different approaches/ frameworks depending on circumstances and level of decisions.• Chairing meetings and filing minutes.• Leading continuous improvement projects to uphold Government standards and regulation

• 

  Mitre 10 (New Zealand) Limited

  • Customer Service Sales Representative

    • Jan 2012 - Aug 2015