Experience

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  Medical Alarm Concepts

  • Sales & Customer Service Representative

    • Nov 2013 - Present

    Answer customer calls: sales and service. Assist customers with questions about installation and use of the MediPendant and other products.

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  North Area Volunteer Ambulance

  • United States
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Life Member

    • 1995 - Present

  • Driver / EMT

    • 1995 - 2013

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  Rapid Response Monitoring

  • Syracuse, NY, USA

  • Medical Alarm Monitoring Operator for Life Safety Monitoring group

    • Apr 2009 - Sep 2013
    • Syracuse, NY, USA

    LSM group – Life Safety Monitoring. Specialized group started for MediPendant type of medical alarms. Maintain confidentiality of any client information. Maintain a secret security clearance and pass any random drug testing. I was 1 of 4 people asked to proof-read the operations Stages manual f...

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  Turning Stone Resort Casino

  • United States
  • Hospitality
  • 700 & Above Employee

  • Utility Worker for the Facilities Department

    • Oct 2006 - Nov 2008

    Be on-call during shift. Take calls from Casino employees and examine for problems or concerns about the Casino property and equipment. Duties ranged from changing light bulbs, fixing clogs, and taking care of swimming pools and spas, to assisting technicians with electrical, HVAC, and carpenter work. Also responding to guest calls for motel room problems – from heat and air conditioning to leaking windows. Able to deal with difficult guests or team members. Organized supplies used by all shifts, saving a significant amount of money for the facilities department. Created an area to be used for off-hour shifts; from setting up shelving, finding supply bins, labeling and stocking items to maintaining a list of contents and restocking. Was asked to handle Administrative Assistant duties by the Vice President of the Facilities department during the search for the replacement for that position.

  • Security Officer / EMT

    • Sep 2003 - Oct 2006

    Be on-call to work with guests and team members who have medical emergencies. Create reports for NY State and Casino management. Maintain current EMT certification. Maintain a safe environment for both team members and guests. Respond to medical & non-medical emergencies anywhere in the Casino. Have responsibility for money chips – moving them from bank area to Pit areas. Work closely with all Hotel and Casino management.

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  NaviSite

  • Syracuse, NY, USA

  • Receptionist / Greeter

    • Feb 2004 - Apr 2004
    • Syracuse, NY, USA

    Greet guests, answer phones, distribute mail, order supplies, send out and receive packages. Assisted other groups with on-line research as needed.

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  American Red Cross

  • Syracuse, NY, USA

  • Blood Donor Specialist

    • Feb 2002 - Sep 2003
    • Syracuse, NY, USA

    Set up and take down of blood donation areas. Maintain strict control of inventory. Draw volunteer blood and observe all ARC rules and regulations. Work in team environment at all times.

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  Keane Inc

  • 220 Salina Meadows, North Syracuse, NY, USA

  • Senior Consultant

    • Sep 1996 - Aug 2001
    • 220 Salina Meadows, North Syracuse, NY, USA

    Use Keane Productivity Management approach to systems development. Work for clients either at their site or from Keane office. Clients included NYSEG, SU, Carrier. Worked on Year 2000 changes, student loan systems, and company billing systems. Most work was preformed on IBM mainframes. Langu...

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  Empire Blue Cross/ Blue Shield

  • Syracuse, NY, USA

  • System Analyst

    • Mar 1988 - May 1996
    • Syracuse, NY, USA

    In charge of coordinating quarterly BCBS claim routing changes. Team consisted of off-site clients, business analysts, programmers and testing groups. Traveled as necessary to meet with clients and created user requirement documents. Most work was performed on IBM mainframes. Languages & ...

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  GTE Products Corp.

  • Camillus, NY, USA

  • Programmer/ Analyst

    • Feb 1982 - Mar 1988
    • Camillus, NY, USA

    Work alone or as part of a team to maintain company systems. Instrumental in creating an updated Materials Management System tracking system, working closely with end business users. Projects ranged from updating and maintaining 5 systems, to the maintenance of the Corporate Credit system to th...