Experience

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  Creditxpert

  • Vice President Of User Experience Design

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  CreditXpert

  • United States
  • Software Development
  • 1 - 100 Employee

  • Lead Product Designer

    • Jun 2022 - Present

  • UX Designer

    • Aug 2021 - Jun 2022

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  Self-Employed

  • Freelance UX Designer

    • Apr 2016 - 2023

    Designed client brand guide, including logo, fonts, and colors in Adobe Illustrator. Developed information architecture, sitemap, and red routes for website. Designed custom Shopify e-commerce website using Adobe XD that incorporated the brand and integrations with social media. Developed custom Shopify website using HTML5, CSS3, and JavaScript. Increased website traffic by ~50% in 6 months.

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  LPL Financial

  • United States

  • Senior UX/UI Designer

    • Jun 2021 - Jun 2022
    • United States

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  Bytelion.com

  • Hunt Valley, Maryland

  • UX/UI Designer

    • Oct 2018 - Jun 2021
    • Hunt Valley, Maryland

    As a UX designer for Bytelion, I create satisfying and compelling experiences for product users by means of:• Conducting both user and competitor research and analysis• Consulting with clients to understand their goals and explain research results• Developing personas, user flows and journeys• Designing the information architecture• Creating wireframes, storyboards, sitemaps and screen flows• Creating product prototypes with strong visual designs• Assisting with content development• Conducting usability testing• Analyzing user feedback and activity, and iterating to enhance the user experience

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  AP Corp

  • Sykesville, MD

  • UX/UI Designer

    • Feb 2018 - Mar 2019
    • Sykesville, MD

    Originally hired as a Marketing Intern, I proved my ability to learn new skills and take on client web requests quickly and was hired as a full-time Web Designer in under a month. As the Web Designer for the Marketing division at Absolute Perfection Window Tinting & Graphics, I:• Consulted with clients to understand their goals and product needs• Developed wireframes and working prototypes of web applications for client demos• Designed and developed custom WordPress sites using HTML, CSS, and JavaScript • Managed a website maintenance queue of 25+ clients daily, responding to requests, fixing bugs, making website updates and assigning tasks to team members as appropriate• Created both client and internal display and remarketing ads for Google Ads• Created templates and other graphics assets to assist the marketing team in their social media and video production efforts

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  IMMACULATE CLEAN INC

  • Eldersburg, MD

  • Customer Service Manager

    • May 2014 - Apr 2018
    • Eldersburg, MD

    As the Customer Service Manager at Immaculate Clean Inc., I:• Cross-trained and backed-up other CSMs• Regularly assumed ownership over team productivity • Managed workflow to meet and exceed quality service goals• Developed highly empathetic client relationships