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Bobby Flores is a seasoned trade analyst with 4 years of experience at Star USA, Inc., and 12 years of experience in the United States Army, including roles as Recruiting Manager/Station Commander and Platoon Sergeant/Section Sergeant. He holds a Bachelor's degree in Business Administration and Management from Ashford University and is certified as a Mediator.

Credentials

  • Mediator
    Pierce County Center for Dispute Resolution
    Apr, 2008
    - Apr, 2026

Experience

  • Star USA, Inc.
    • Wooster, Ohio, United States
    • Trade Analyst
      • Feb 2020 - Present
      • Wooster, Ohio, United States

    • Recruiting Manager/ Station Commander
      • Oct 2014 - Feb 2020

      STATION COMMANDER Senior Manager (U.S. Army Recruiting Station Commander) October 2014- October 2019• Oversee day to day operations, lead an mentor six recruiters in recruiting and marketing activities, resulting in 120% goal accomplishment. ex. include recruiting events and marketing campaigns. • Train recruiters on counseling, sales techniques, prospecting methods and closing techniques. • Conduct through market analysis in order to more effectively develop marketing plan and directing recruiting efforts. Resulted in significant increase in Army hiring and retention rate in Wayne, Ashland and Holmes county.• Developed improved standard operating procedures in order to increase the efficiency and effectiveness of processes and adherence to regulations. Resulting in decreased time from meeting to enlistment (time to hire) from 65 to 14 days. Increasing retention rate and decreasing preventable loses.• ensure the accuracy of all data put into the applicant tracking system (ATS).Relevant experience: excellent professional interpersonal verbal and written communication. Management and organizational abilities to work independently. Perseverance during difficult situations. In depth knowledge and use of Market intelligence system Proficient in program designs and implementation. i.e. Microsoft Word Excel, Access, along with several government and business software applications. Oversaw and lead recruiting events in high schools, colleges, vocational schools and community job fairs.

    • Recruiter
      • Jul 2011 - Oct 2014

      • Responsible for all duties of a recruiter with the additional responsibilities of training and mentoring new recruiters. Recognized as top recruiter in the Battalion over ten quarters.• Served as supervisor to over 400 new employees during their orientation. Decreased loss rate by 40% .• Created sales program to attract applicants for highly sought after job skills. Increased enlistments by 20% resulting in station being recognized as top station in the Brigade on multiple occasions.• Supervised and managed resources and education to new recruiters to enhance their skills. Increased the effectiveness of new recruiter resulting in increased goal accomplishment and job satisfaction. Relevant experience: Autonomously developed supervised and executed daily, weekly, and monthly prospecting and marketing plan through independent analysis of assigned area. Extensive experience using a Customer relations management/applicant tracking system. Excellent recruiting skills using phone calls, social media and face to face techniques.

    • platoon sergeant/section sergeant
      • Apr 2007 - Jul 2011

      • Served as the Headquarters Platoon Sergeant in a Cavalry company in support of Operation Enduring Freedom. Managed logistical and personnel support for a needs for company. increased the effectiveness of training and readiness • Responsible for the accountability, welfare, physical fitness, administrative actions and counseling’s of 20 Soldiers. Resulting in significant loss of time. • Provides leadership, mentorship and training to all Soldiers in the platoon. Resulting in promotion of several employees.• Responsible for the maintenance, serviceability and accountability of equipment valued at over $60 million with no preventable losses.• Maintained the platoon's combat readiness.

Education

  • 2015 - 2019
    Ashford University
    Bachelor's degree, Business Administration and Management, General

Suggested Services

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Industry Focus. “Government Administration”

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