Experience

• 

  TireHub

  • Fort Myers, Florida Area

  • Customer Relationship Specialist

    • Jun 2019 - Present
    • Fort Myers, Florida Area

• 

  Tire Wholesale Warehouse

  • Inside Sales Representative

    • Sep 2014 - Feb 2020

• 

  The Tire Choice

  • The Villages, Florida

  • MIT- Manger in Training

    • Feb 2018 - Feb 2019
    • The Villages, Florida

• 

  Ultimate Tire & Car Care

  • Greater Nashville Area, TN

  • Co-Owner

    • 2003 - 2014
    • Greater Nashville Area, TN

    Co-owned and operated independent successful automotive retail service business. Hired and trained staff, negotiated with vendors and acted as liaison with manufacturers and suppliers; coordinated advertising and promotions (televised and others), set budgets; implemented customer-relations programs.

• 

  Universal Tire

  • Greater Nashville Area, TN

  • District Manager

    • 1978 - 2003
    • Greater Nashville Area, TN

    Responsible for overall profitability, sales and service generating more than 5 million annually in sales revenues. Defined and implemented long and short-term objectives; oversight and control of all daily operations; policy implementation, advertising / promotions and strategic direction. Set and administered budgets; initiated cost controls to ensure profitability. Recruited, hired and motivated staff, including management and support personnel for sales, service, and parts departments; evaluated overall and individual performance, and devised and implemented proactive management training processes. Established departmental goals with management team, which were based on exceeding the expectations of customers through continuously improving products and services. Provided an environment of mutual trust and respect and demanded the highest ethical standards from staff and management.