Topline | Bob Riley

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Bob Riley

Retired at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Home.</span>

Intro Book

Seasoned customer-centric professional with 46 years of experience in Call Centers, Sales Consultancy, and Customer Solutions Management.

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Location

Maple Valley, Washington, United Stat...

Skills

Call Centers
Customer Satisfaction
Service Delivery
Vendor Management
Process Improvement
Customer Retention
Team Leadership
Telecommunications
Customer Service
Business Analysis
Team Management
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$75.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Bob Riley has an incredibly long tenure in customer-facing roles, with 46 years of experience. That’s a lifetime of expertise. His experience in Call Centers, Sales Consultancy, and Customer Solutions Management is extensive. However, his hourly rate is likely to be on the lower side due to his retirement status. Let’s consider the industry average for customer service professionals. According to Glassdoor, the average hourly rate for a customer service representative in the United States is around $15-$20 per hour. Given Bob’s experience and skills, I would estimate his hourly rate to be around $75, which is slightly above the industry average. However, this is a highly unusual case, and I would not recommend this rate as a benchmark for most professionals.

Bio

Generated by

Topline AI

Bob Riley is a seasoned professional with 46 years of experience in customer-facing roles, including Call Centers, Sales Consultancy, and Customer Solutions Management. He has a strong background in Process Improvement, Team Leadership, and Vendor Management. With a Bachelor of Arts degree in Business Administration and Management, he has honed his skills in Customer Satisfaction, Service Delivery, and Business Analysis. Currently retired, he continues to leverage his expertise in customer-centric industries.

Experience

Home.
- Retired
  - Jun 2016 - Present
SimplexGrinnell
- Seattle
- PSR - Planned service sales rep
  - Mar 2015 - Jun 2016
  - Seattle
  very excited about my new challenge and the opportunity to expand my circle of friends.
Allied Fire & Security
- Sales Consultant
  - Jan 2014 - Feb 2015
  It's been a wonderful year. I met many new friends/co-workers who were an inspiration. I learned a great deal and found the experience rewarding. Onward to a new challenge and exciting changes.
Retired
- seattle, washington
- Relaxing
  - Nov 2012 - Jan 2014
  - seattle, washington
Diebold Inc
- Customer Solutions Manager
  - Jun 1966 - Nov 2012

Education

1984 - 1987

St. Edward's University

1984 - 1987
1966 - 1967

The Ohio State University

1966 - 1967
1964 - 1966

General Motors Institute

1964 - 1966

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Services”

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Bob Riley

Refer a Friend to Get
100 Credits For FREE

$75.0

Hourly Rate