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Bio

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Bob Holmquist is a seasoned hospitality and sales professional with 11+ years of experience in customer satisfaction, team management, and process improvement. He has a strong background in customer service, sales, and inventory management, with experience in various industries including hospitality, food service, and insurance.

Experience

    • Night Auditor/ Front Desk Support
      • Jan 2013 - Present
      • Burnsville, MN

      - Always greet guests in a friendly and professional manner according to Hotel standards - Engage each guest as a unique individual and listen attentively to their requests - Perform accurate check-ins and check-outs of guests daily - Answer the telephone in a timely and professional manner - Mak...

    • Customer Service Specialist
      • Feb 2007 - Sep 2011

      Planned and executed national sales department improvements, updating the company's approach to marketing cost analysis, presentations, and territory establishment Developed and maintained long-term relationships with customers, sales team, and co-workersTailored customized service proposals ...

    • Purchasing Agent
      • Mar 2004 - Dec 2007
      • Eagan, MN.

      Buyer of fresh fish and cheesesManaged all aspects of the customer's account to ensure an outstanding customer relationshipTrained, coached and mentored staff

  • The Scoular Company
    • Minneapolis, MN.
    • Customer Service Specialist/Logistic Coordinator
      • Jan 2006 - Feb 2007
      • Minneapolis, MN.

      Managed customer orders from placement to deliveryManaged current invoice collections and successfully collected long past due invoicesManaged order coordination with shippers to ensure cost effective and time efficient delivery of ordersCoordinated various company sales and marketing events Mana...

  • Lampson and Tew Inc
    • Bloomington, MN
    • Office Manager & Customer Service
      • Jun 1975 - Mar 2005
      • Bloomington, MN

      Developed, initiated and managed fortune five hundred company accounts such as Pillsbury, General Mills, International Multi Foods, Hormel, Con-Agra, and Best BrandsBuilt long-term customer and manufacturer relationships Drove monthly sales goals and achieved monthly quota figuresManaged team of ...

Education

  • 2012 - 2012
    Exam Effects
  • Normandale Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality.”

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