Experience

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  Similarweb

  • Burlington, Massachusetts, United States

  • Sr. Account Manager, SMB

    • Oct 2022 - Jul 2023
    • Burlington, Massachusetts, United States

• 

  Exclusive Concepts, Inc.

  • Burlington, Massachusetts

  • Client Success Manager

    • Jan 2019 - Jan 2022
    • Burlington, Massachusetts

    Responsible for the successful implementation and operation of Exclusive Concepts’ Competitive Price Intelligence (CPI) tool both with customers and internal marketing specialists. Developed and improved full customer life cycle through virtual client demonstrations, facilitated communication of customer use case specifications with internal departments, created and supervised customer onboarding processes, and role included both Account Manager and Pricing Specialist duties.

• 

  Constant Contact

  • United States
  • Advertising Services
  • 700 & Above Employee

  • Senior Channel Sales Manager

    • Apr 2017 - Nov 2018

    Promoted to Sr. Manager and remained responsible for Solution Provider reseller channel sales and added the Indirect Sales Team, a team of Outbound Sales Reps responsible for converting prospects from all partner channels at Constant Contact

  • Channel Sales Manager

    • Oct 2015 - Apr 2017

    Promoted to Manager, Solution Provider Sales and began managing a team of 7 Account Managers to execute on customer growth, revenue, and retention goals. Responsible for the Solution Provider reseller channel.

  • Account Manager Team Lead

    • Jul 2013 - Oct 2015

    Promoted from Account Manager to Team Lead to help coach and mentor my peers after proving success as both Account Manager and informal mentor. • Added responsibilities include: Strategic planning, dissecting a territory, call plans, Salesforce, mentoring, training, and contributing to cross functional meetings

  • Account Manager

    • May 2012 - Jun 2013

    Advised, supported and consulted with Solution Providers/Value Added Resellers. Managed relationships with 2,000 plus partners. Built strategic plans for territory growth and new partner recruitment;

  • Sales Consultant

    • Mar 2008 - Apr 2012

    Acted as a Sales Consultant for small businesses and Non Profit organizations to plan and succeed with Email Marketing campaigns and Online Marketing. Later advanced to being the first Sales Consultant for a newly formed Event Marketing business unit

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  Signature Consultants

  • Recruiter

    • Dec 2005 - Feb 2008