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Blessing Stepe is a seasoned professional with experience in various fields, including customer service, sales, marketing, and quality assurance. She has worked in industries such as manufacturing, food safety, and retail, and has held positions such as Quality Analyst, Manufacturing Operations Supervisor, and Cashier/Customer Service Representative. Blessing holds a Bachelor of Science degree in Cell/Cellular and Molecular Biology from Towson University and an Associate of Arts and Sciences degree in Interior Design from Anne Arundel Community College.

Experience

    • Technical Services Project Management
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Technical Services Project Management
      • Dec 2023 - Present

    • Quality Analyst
      • Aug 2022 - Dec 2023

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Manufacturing Operations Supervisor
      • Dec 2020 - Jun 2022

      •Manages day-to-day manufacturing activities to ensure goals are accomplished and communication occurs within the group and across all functions/shifts. • Provide leadership in day-to-day manufacturing operation activity within the Low Volume Prepared Plated Media Department; as well as employee career development and overall coaching support to the manufacturing team. • Identifies, troubleshoot, and resolve complex issues associated with manufacturing operations. • Provides training to associates including on-boarding and/or new procedures.• Leads continuous improvement recommendations and/or solutions to support overall operational efficiency. • Lead and/or provides support on special projects. • Responsible for assigning and distributing 45+ associate direct reports workloads. • Demonstrate the ability to follow established procedures according to Good Manufacturing Practices (GMP).

    • Manufacturing Quality Inspector
      • Dec 2019 - Dec 2020

      •Provide guidance for various Quality Systems, ensuring process controls are adhered and identifying opportunities for continuous improvement. • Provide advice, training updates and troubleshooting tasks to operators for quality product and processes using technical and operational knowledge individually and in teams. • Performed Batch History Record Review.•Supports implementation of corrective actions and improvements. • Performs all duties in accordance with all applicable BDDS Quality, Safety and Operating Procedures. •Implementation of accountability cleaning guides based on established sanitation guideline procedures for manufacturing•Ability to train and follow established procedures according to Good Manufacturing Practices (GMP).•Participates on various CAPA Investigative teams for continuous improvement and 5S teams for system improvements providing quality work environments and quality products.•Completion of Human Error Analysis Tools (HEAT) to establish root causes for continuous improvement.

    • Quality Analyst Technician
      • Feb 2019 - Nov 2019

      •Provided support to the Production Floor by enforcing and monitoring the GMP's to insure quality.•Conducted internal manufacturing audits to assure product conformance to desired specifications and were in accordance with operational limits.•Monitored the manufacturing processes to ensure ad...

    • Food Safety & Quality Specialist
      • Aug 2015 - Feb 2019

      • Complete sensory of finished goods and compared to Good Manufacturing Practices (GMP) Compliance. • Measured waste impact and identified opportunities and implemented solutions to improve operational efficiency. • Performs a variety of quality control tests/inspections and/or standard microbiological, chemical, physical or sensory testing and assays on products, materials, components, etc. to ensure compliance with quality. • Monitored food preparation operators to ensure compliance with food safety, quality and sanitation standards were adhere. • Maintaining compliance with FDA and factory regulations and safety guidelines.

    • Ice Cream Maker Lead
      • Dec 2014 - Aug 2015

      • Manage ICM operators using supervisory skills by organizing skill sets for proper positions, ensuring safety protocols and manage relief times. • Ability to complete assembly and disassembly of all machinery for production. • Performs a variety of quality control tests/inspections and/or standard microbiological, chemical, physical or sensory testing and assays on products, materials, components, etc. to ensure compliance with quality• Ability to operate the wrapper, filler, manual pack and all other machinery used for production of consumer products.• Ability to be effective and efficient for handling problems and finding solutions to maintain GMP ice cream for consumer satisfaction• Maintaining compliance with factory PPE regulations and safety guidelines.

  • The Pillar Worship Center
    • Baltimore, Maryland Area
    • Administrative Assistant
      • Apr 2012 - Jan 2016
      • Baltimore, Maryland Area

      • Schedule and coordinate meetings, appointments, and travel arrangements for clergy members and the community• Interact professionally with all levels of staff and maintain the highest level of confidentiality• Established and maintained electronic records management system for all incoming and ...

    • Senior Small Business Coordinator/Executive Assistant Intern
      • Jul 2014 - Jun 2015

      • Participates in decisions regarding work assignments and evaluating job performance• Provides new business process subject matter expertise• Developed proposals and presentations for potential clients based on client objectives• Supported CEO with project support, data tracking, and administrat...

  • Best Buy
    • Towson, Maryland Area
    • Mobile Sales Specialist
      • Sep 2012 - Jan 2015
      • Towson, Maryland Area

      • Inform consumers of newest and greatest technology products• Answer questions regarding computers, tablets and mobile devices• Provide customers sales support

  • Koons Ford of Baltimore
    • Baltimore, Maryland Area
    • Cashier/Customer Service Representative
      • Jun 2013 - Jan 2014
      • Baltimore, Maryland Area

      • Manage and run accounting reports consisting of sales transactions and funding• Operate POS system to complete customer transactions • Provide customer service and support• Schedule appointments for technicians and maintenance on vehicles • Make calls to offer promotions and/or confirmation for...

Education

  • 2022 - 2023
    Anne Arundel Community College
  • 2016 - 2019
    Towson University
  • 2012 - 2015
    Stevenson University
  • 2008 - 2012
    Western High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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