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Blessing Nicholas is a seasoned professional with experience in customer service, management, teaching, and public speaking. She has managed large communities on social media platforms, planned events, and resolved conflicts. She also has experience in Microsoft Office, Excel, Word, and PowerPoint, and has worked as a virtual assistant and customer support personnel.

Experience

    • Community Manager
      • Aug 2021 - Present

      1. I manage large communities on different social media platforms for crypto projects, firms and companies that have contracted my company.2. I plan and successfully execute events, tasks, activities, etc that drive up engagements in these communities. 3. I resolve complaints and de-escalate conflicts in these communities.4. I handle enquiries and direct the enquirers to the appropriate person who is responsible for what they need.

    • Personal Assistant
      • Aug 2021 - Present

      1. I save the CEO productive hours by planning and managing key activities, like meetings, events, travel, etc.2. I manage the CEO's email, prompt for follow-ups when needed, amongst other key activities.

    • Virtual Assistant
      • Oct 2021 - Present
    • Product Marketer
      • Aug 2021 - Jan 2023
      • Nigeria
    • Freelancer
      • Jun 2020 - Aug 2021

      I worked as a virtual assistant and customer support personnel.

  • SALVATION MINISTRIES (HOME OF SUCCESS)
    • Port Harcourt, Rivers, Nigeria
    • Program Coordinator
      • Aug 2017 - Feb 2019
      • Port Harcourt, Rivers, Nigeria

      I Planned and acquired materials and equipment for the center. Collated and organized student information, including their tests and result preparation. Managed and resolved conflicts to ensure a peaceful learning center.

  • The Wilson's Legal Practictioners
    • Port Harcourt, Rivers, Nigeria
    • Front Desk Attendant
      • Aug 2013 - Feb 2015
      • Port Harcourt, Rivers, Nigeria

      Skilfully managed administrative responsibilities for the entire office, these include: meeting schedules, electronic filing and handling of documents, conflict resolution, follow up on due payments and enquiries by prospective clients.Strategized on how to get client’s feedback by including a su...

  • Gokin Nable Hotels
    • Port Harcourt, Rivers, Nigeria
    • Front Desk Receptionist
      • Jan 2012 - Apr 2013
      • Port Harcourt, Rivers, Nigeria

      Designed and created a phone call etiquette that was adopted by the management as the standard.Went a notch higher than usual to search for and offer taxi, restaurant and sight-seeing recommendations to guests who asked.Influenced the highest recorded percentage of return customers during my stay.

Education

  • 2008 - 2011
    Rivers State College of Health Science and Technology

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