Experience

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  GENUINE SOLUTIONS COUNSELING CENTER, PLLC

  • Waterford, Michigan, United States

  • Outpatient Therapist

    • Feb 2023 - Present
    • Waterford, Michigan, United States

    I am a highly skilled clinical mental health counselor on a mission to teach people effective mental health information so that they can increase their happiness, permanently take charge of their lives, and satisfy their needs.• Independently provides 72+ hrs of remote counseling monthly, ensuring consistent support across diverse populations.• Implements leading practices for 100% patient adherence, showcasing rapport-building and effective communication skills.• Delivers evidence-based counseling in 350+ annual hours, resulting in 100% of patients improving in mental health outcomes.• Ensures 100% accuracy in maintaining comprehensive and timely patient records.• Applies strong time management for thorough assessments, enabling precise treatment adjustments for all patients.

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  Grubhub

  • United States
  • Technology, Information and Internet
  • 700 & Above Employee

  • Learning and Development Associate

    • Dec 2021 - Jun 2023

    Part of a three-person team training 1000+ Grubhub employees, fostering diverse role success.• Created an Office 365 onboarding for 50+ specialists, securing full stakeholder approval with a flawless success rate, setting the integration standard.• Created and sustainably trained 30+ members in a leading SQL program, ensuring unanimous stakeholder support and maintaining 100% program success.• Led talent acquisition strategies for 800+ employees, ensuring new hire satisfaction and widespread stakeholder approval for management personnel onboarding.• Created and implemented self-paced upskilling for 200+ employees, doubling department-wide skill proficiency.

  • Inside Sales Executive

    • Oct 2020 - Dec 2021

    Leveraged multiple databases to help restaurant owners grow their businesses with innovative products and services, which connected them with hungry diners.• Implemented strategies to consistently surpass monthly sales quotas by an average of 120% from October 2020 to December 2021.• 3-month mentorship: Leveraged coaching skills to encourage and guide 5 execs to early sales success and promoted accountability for confident role integration.

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  Fulfilling Life's Yearnings with Blake Soulet

  • Podcaster

    • Apr 2015 - Jan 2022

    I read, write, think, and share as much as humanly possible.I share compelling stories from my guests that are Fulfilling Life’s Yearnings, to improve the way we think about and live our lives.https://podcasters.spotify.com/pod/show/blake-soulet

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  Blake Soulet Group

  • Owner

    • Apr 2014 - Jan 2022

    Hired for public speaking events.

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  Self-employed

  • West Bloomfield Township, Michigan, United States

  • Sales Leader

    • Mar 2018 - May 2020
    • West Bloomfield Township, Michigan, United States

    Utilized supportive approach to help businesses scale and equipped clients with the right services and products to solve their problems. Top priority was client success.· Drove $1 million revenue growth through strategic sales initiatives and ability to facilitate.· Demonstrated strong commitment and recognized in the $50k Club' and Six-Figure Club' for consistently surpassing sales targets.

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  TEAM Enterprises

  • Greater Detroit Area

  • Experiential Specialist

    • Apr 2017 - Feb 2020
    • Greater Detroit Area

    Managed the implementation of policies and procedures to help global brands build brand affinity with consumers through in-person marketing events.· Strategized and served as brand spokesperson at immersive in-person venue events, achieving a 100% boost in brand engagement.· Consistently ranked as the #1 experiential specialist during brand events, driving unparalleled success.

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  Planet Fitness

  • Waterford, MI

  • Overnight Manager/Member Services Representative

    • Jun 2013 - Dec 2013
    • Waterford, MI

    While at Planet Fitness,I energized and motivated new club members, driving an increase in membership engagement during employment. By actively promoting and educating about club benefits, I facilitated a rise in member utilization of offered services.In a fast-paced setting, I consistently surpassed customer service benchmarks, achieving a 100% satisfaction rate among club members. Over 7 months, I garnered exceptional performance reviews from supervisors, maintaining a record of exceeding monthly club goals.Handling the front desk operations, I facilitated presentations and successfully processed contracts for hundreds of members, contributing to an increase in club memberships. As the overnight manager, I efficiently managed overdue accounts, recapturing tens of thousands of dollars in revenue. Additionally, I played a pivotal role in maintaining the club's cleanliness and hygiene standards, ensuring a welcoming environment for all members."

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  Jimmy John's

  • Holland, Michigan

  • Delivery Driver & Inshopper

    • Jan 2013 - May 2013
    • Holland, Michigan

    Responsibilities:Efficient Delivery Services: Executed safe and timely deliveries of sandwiches within designated areas, ensuring accuracy and adherence to quality standards. Maintained courteous interactions with customers while handling payments and reconciling sales cash.Customer Engagement: Took phone orders promptly and efficiently, displaying a positive attitude and collecting payments accurately. Greeted customers, managed the cash register, and provided exceptional service at all times.Operational Excellence: Prepared sandwiches with precision, adhering to portion sizes, recipes, and established procedures. Maintained strict adherence to cleanliness and sanitation protocols, contributing to a hygienic restaurant environment.Versatile Role: Transitioned seamlessly between delivery duties and inshopper responsibilities, optimizing workflow and contributing to a positive team atmosphere.Compliance & Integrity: Ensured 100% accuracy and integrity in all documentation, systems, and procedures, reflecting a commitment to excellence and operational compliance.Key Contributions:Achieved a track record of prompt, safe, and accurate deliveries, garnering positive feedback from customers.Maintained a clean and organized restaurant environment, contributing to a positive dining experience for patrons.Fostered a customer-centric approach while handling orders and transactions, resulting in high satisfaction and repeat business.

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  YMCA of Metro Detroit

  • Greater Detroit Area

  • Camp Ohiyesa Waterfront Director

    • May 2012 - Sep 2012
    • Greater Detroit Area

    Orchestrated a safe, enjoyable environment fostering camper growth and fun in the swim area, cultivating positive experiences for children at YMCA Camp Ohiyesa.Mentored lifeguards, enabling them to achieve perfect ratings during audits, ensuring optimal safety and performance standards throughout the camp sessions.Key Responsibilities:Developed, implemented, and evaluated comprehensive aquatic programs, enhancing campers' swim and boating experiences during the Summer Camp season.Ensured safety protocols, cleanliness, and organization of the waterfront and boating areas, maintaining high standards of operational efficiency.Participated actively in staff meetings, staff training, and collaborated in the development of camp activities, aligning with YMCA's objectives.Contributed to enhancing the camp's boating program quality, optimizing experiences for campers and staff alike.Contributions:Elevated safety standards resulting in top-rated lifeguard performances and an enjoyable aquatic experience for campers.Implemented strategic improvements enhancing the overall quality of the camp's boating program.Fostered a positive camp environment in alignment with YMCA's values and goals.

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  Office of Multicultural Education

  • Holland, MI

  • Project Assistant

    • Jan 2012 - May 2012
    • Holland, MI

    Worked on various projects assigned by supervisor.Conducted research and helped prepare events for several groups during Cultural Heritage month.Partnered with other workers to complete the 2012 graduating class senior booklet

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  Law Office of Simon Rosen

  • Greater Philadelphia Area

  • Entertainment Law Intern

    • Sep 2011 - Dec 2011
    • Greater Philadelphia Area

    -Met with clients in a courteous manner-Drafted letters on behalf of the lawyer-Reviewed music and entertainment agreements-Completed critiques of the music reviewed-Navigated the complex world of entertainment agreements in a capable fashion

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  Law Office of Kameshia D. Gant

  • Southfield, MI

  • Law Intern

    • Aug 2011 - Aug 2011
    • Southfield, MI

    -Job shadowed with a defense attorney for felony trials.

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  Perrigo PREP Program

  • Holland, MI

  • Program Mentor/Driver

    • Jun 2011 - Jul 2011
    • Holland, MI

    I was able to work in an academic setting with pre-college applicants and mentor them. I encouraged the students to do what brings them happiness. I also stressed the values of education and academic success. I experienced firsthand how powerful encouragement and guidance can be for young people, as it increased their personal well-being, which resulted in improved performance in and out of the classroom during the summer program.- Inspired and empowered pre-college applicants through mentorship, to take control of their personal and academic futures.- Gained experience in effectively teaching and encouraging students to be their best and do what they love.- Gained experience in guiding individuals to overcome their fears of public speaking.- Learned the value of personal development for young people and how it has the power to transform their lives.

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  Hope College Communication Department

  • Holland, MI

  • Video Assistant

    • Jan 2011 - May 2011
    • Holland, MI

    -Responsible for video recording class presentations.

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  Procedo Events

  • Holland, MI

  • Floral/Centerpiece Decorator

    • Sep 2010 - May 2011
    • Holland, MI

    -Decorated centerpieces at wedding ceremonies and receptions-Responsible for organization and cleanliness of the warehouse and equipment van.-Set up and tore down equipment (flowers, vases, decorations, etc.) at events.-Achieved satisfactory rating from clients.

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  The Frost Research Center

  • Holland, MI

  • Survey Researcher

    • Sep 2010 - May 2011
    • Holland, MI

    -Responsible for calling and giving surveys to the market group of the company that hired our services

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  Bayside Sports Grille

  • Walled Lake, MI

  • Busperson

    • May 2010 - Aug 2010
    • Walled Lake, MI

    Maintained optimal cleanliness standards resulting in a 100% increase in positive customer feedback on restaurant ambiance.Assisted in turning around tables efficiently, contributing to a 100% increase in table turnover during peak hours.Implemented a streamlined cleaning process that reduced facility cleaning time, enhancing operational efficiency.