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Bio

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Blake Munro is a detail-oriented IT professional with experience in technical support, operations management, and quality assurance. He holds certifications in ITIL, CompTIA A+, Network+, and Security+, and has worked in various roles including IT Technician, Compliance Specialist, Operations Technician, and Receiving Manager.

Credentials

  • ITIL® Foundation Certified
    PeopleCert
    Nov, 2023
    - Apr, 2026
  • CompTIA A+ (Pending) Anticipated Exam Date: January 2024
    CompTIA
  • CompTIA Network+ Certification (Pending) Anticipated Exam Date: January 2024
    CompTIA
  • CompTIA Security+ Certification (Pending) Anticipated Examination Date: January 2024
    CompTIA

Experience

  • Pharma Source Direct
    • Englewood, Colorado, United States
    • Operations Technician
      • Mar 2024 - Present
      • Englewood, Colorado, United States

      · Facilitate day-to-day operational and quality aspects of an API repackager in a cleanroom environment· Execute production and repackaging of API’s while observing best practices· Perform warehouse activities, including but not limited to shipping, receiving, inspection and inventory control· Become Hazmat certified (DOT 49 CFR); pack and ship hazardous materials· Work hand in hand with quality department in order to ensure cGMP oversight and compliance· Contribute to development and review of standard operating procedures

  • Stryker
    • United States
    • Compliance Specialist
      • Jul 2022 - Apr 2023
      • United States

      •Coordinated and prepared document packages for regulatory submissions from all areas of the organization. Collected all materials required in submissions, license renewal, and annual registrations.•Interacted with regulatory agencies and worked on problems of complex scope where data analysis required evaluation of specific factors.•Utilized independent judgment within broad parameters to determine the appropriate solution. •Determined methods and procedures on new projects and provided guidance to other lower-level staff.•Coordinated with hospital officials and technicians to meet FDA requirements across the United States.

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Client Service Specialist
      • Aug 2021 - Jul 2022

      •Responsible for the check and balance of the register on a daily basis, ensure the cash on hand and net totals were correct for the daily earnings report.•Represented Ricoh in a professional environment at Wesleyan University.•Managed the receiving, tracking and distribution of documents.•Retain, bill and process any outgoing documents that are not internal.•Communicate and gather information from multiple entities to properly allow the distribution of internal and external documents.

    • Senior Lab Specialist
      • Jul 2019 - Aug 2021

      •Responsible for the measurement of Print Quality in a development and test lab environment. •Familiar with the operation of large scale high-speed digital printers, constantly upgraded code and performed maintenance on the printers.•Operated paper testing equipment to produce paper sample measurements•Conducted lab configurations, equipment moves, and calibrated with engineers on ongoing projects.•Knowledge of printing systems technology, basic print quality and color measurement as well as troubleshooting.

  • Lowe's Companies, Inc.
    • Louisville, Colorado, United States
    • Receiving Manager
      • Oct 2018 - Jul 2019
      • Louisville, Colorado, United States

      •Trained, managed and guided incoming employees.•Controlled incoming freight and distribution to the store in a efficient and timely manner.•Operated power equipment (forklift, reach, order picker).•Consistently volunteered in helping to work with other departments.•Effectively trained staff on multiple forms of power equipment resulting in no negative incidents.

  • Dubuque County Courthouse
    • Dubuque, Iowa, United States
    • IT Technician
      • Jul 2017 - Jul 2018
      • Dubuque, Iowa, United States

      •Actively researched, resolved and documented issues daily with the HelpDesk.•Escalated issues to the proper chain of command when necessary and followed up on any remaining issues, all within a timely manner.•Communicated thoroughly with courthouse representatives, enabling effective information exchange, efficient process management and professional communication skills.

Education

  • 2014 - 2018
    Loras College
    Bachelors of Science, Management Information Systems
  • 2023 - 2024
    ACI Learning
    Computer User Support Specialist (CUSS) Program, Information Technology

Suggested Services

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Industry Focus. “Computer and Information Technology”

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