Experience

• 

  Elliot Energy

  • Rochester, New York Area

  • Business Owner

    • Apr 2016 - Mar 2017
    • Rochester, New York Area

    Energy consultant dedicated to supporting individuals and small businesses to reduce their energy costs.

• 

  Carestream

  • Rochester, New York Area

  • Operations Manager - US and Canada Health Care Information Systems

    • May 2007 - Sep 2015
    • Rochester, New York Area

    US and Canada Health Care Information Systems operation- $17M production and $1.2M service support. Responsible for engineering operations, manufacturing commercialization, customer order planning, purchasing, configuration and delivery of custom configured solutions to deployment. Post warranty service purchasing and install base hardware management model created for input to sales/service contracts organizations. • On-time delivery. Configured and delivered custom medical imaging solutions–consistently earning on-time delivery performance levels of 95-98%.• Productivity. Utilizing Lean methodology drove productivity improvements of 57% using enhanced process efficiencies and improved operational tools.• Contract Services. Developed a U.S. install base hardware end-of-life model and to insure that service contracts properly reflected actual costs—an effort that resulted in an estimated savings of 8% annually.• Sales planning. Re-applied the aforementioned hardware end-of-life model for use in driving additional revenue to facilitate sales goal attainment. Resulted in a 37% shift in sales to existing customers v. new customer sales.• Customer Care. Deployed workstation operating system recovery media to improve service productivity and enhance customer up-time and satisfaction. Saved $2K and 2+ days of customer downtime for each event for an estimated 5-year savings of $250,000 and 250 days of customer downtime. Provided remote configuration support for product deployments to reduce deployment teams travel, increase productivity and increase capacity. Improved CRM systems data integrity and reduced input timing delays which improved customer satisfaction and a reduced work for the deployment team.• Service purchasing support. Placed and managed $1.2M of spend annually with twelve certified suppliers generating $6M in annual service contract revenue. Restructured the support model to aligned coverage's with customer service contracts to save 17% annually.

• 

  Eastman Kodak Company

  • Rochester, New York Area

  • Operations Manager - US and Canada Health Care Information Systems

    • 2005 - Apr 2007
    • Rochester, New York Area

    See Carestream Health responsibilities

• 

  Eastman Kodak Company

  • Health Imaging Manufacturing Commercialization Manager

    • 2001 - 2004

    Manufacturing commercialization: Built a team and implemented a new structure to improve the transition from product R&D to a Lean progressive build manufacturing operation. Focused on improving design for assembly, serviceability and reducing the learning curve for new product launches. Significantly improved time-to-market, quality and continuous cost improvements for each follow-on products released. Team met manufacturing gate readiness requirements with few to no manufacturing defects. Acquisition and integration: Led a team tasked with transitioning the manufacturing operations of two acquired medical companies with full-charge responsibility for capturing and transitioning all aspects of assembly and supply chain operations to Rochester.

• 

  Eastman Kodak Company

  • Health Imaging Purchasing Manager

    • 1996 - 2000

    $80M, 4 buyers/10 buyer planners- Oversaw $80M spend annually in support of Kodak’s Health Imaging analog and digital medical operations. Worked with commodity management and product engineers to reduce unit material costs by 6% and reduce long lead time items by 67% with a 95% on-time delivery.

• 

  Eastman Kodak Company

  • Advanced Prismatic Machining - Technical Office Supervisor

    • 1994 - 1995

    $40M, 320-person operation- Led process engineering, programming, master scheduling, work center planning, material handlers and vault personnel teams to deliver to Kodak’s business operations. Led a benchmarking team to benchmark the prismatic machining operations.

• 

  Eastman Kodak Company

  • Advanced Prismatic Machining - Specialized Machining Supervisor

    • 1990 - 1993

    $6.5M, 40-person operation- Full responsibility for the Specialized Machining business segment consisting of the low volume, high complexity machined parts for production and design/commercialization initiatives. Led a team to cross-functional team to reduce set up times by 90% saving an estimated $450K annually with a commensurate quality improvement of 5%.

• 

  Eastman Kodak Company

  • Advanced Prismatic Machining Business Office Supervisor

    • 1989 - 1989

    $40M, 320-person operation- Responsible for coordinating/consolidating budgets and tracking performance for the prismatic machining organization and internal departments. Position eliminated based on my recommendation to consolidation position with the rotational operation.

• 

  Eastman Kodak Company

  • Sheetmetal Supervisor

    • 1985 - 1988

• 

  Mobil Chemical Company

  • Sr Industrial Engineer

    • Jan 1980 - Nov 1984

• 

  List of Key Words

  • List of Key words

  • This is a list of key words to aid searches / Business Operation / Manufacturing / Supply Chain

    • Jan 1900 - Feb 1900
    • List of Key words

    Management Team, Director Operations, Director Manufacturing, Director Supply Chain, Change Management, Engineering Operations, Plant Manager, Supply Chain Manager, Operations Manager, Production Manager, Commercialization ManagerCustomer Support, Purchasing, Planning, Procurement, Operations, Manufacturing, Production, Supply Chain, Cost Containment, Turnaround, Project Management, Product Commercialization, Safety Management, Six Sigma, Lean, Continuous Improvement, Operations management, SAP, APICS, MRPII, ERP, Execution, Integration, Implementation, assembly Business, Benchmarking, Strategy, Kaizen, Kanban, Business case, Capital justification, Strategic Planning, Business Planning, Cash flow, Cash Management, Inventory, Business analysis, Medical, Medical Equipment, Diversified Manufacturing, Reengineering, Optimization, Process capabilities, DFMA, Engineering change management, Customer care, FDA regulatory compliance, Install base, Statistical process control, ISO compliance, Operations scale up planning