Experience

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  Johns Hopkins Hospital

  • Executive Director, Strategic Planning

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  Johns Hopkins Medicine

  • Baltimore, Maryland Area

  • Executive Director, Strategic Planning

    • Jul 2013 - Present
    • Baltimore, Maryland Area

    JOHNS HOPKINS HEALTH SYSTEM / JOHNS HOPKINS UNIVERSITY SCHOOL OF MEDICINE Responsible for strategic planning services across the enterprise: research, education, clinical services; program, implementation and scorecard development planning. Interact with senior leadership to articulate strategic vision, identify growth priorities and set goals. Work as part of a team that includes health policy planning, access development and system analytics.

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  Northwestern Medicine

  • Greater Chicago Area

  • Director, Business Development and Planning

    • Jan 2007 - Jul 2013
    • Greater Chicago Area

    NORTHWESTERN MEMORIAL HEALTHCARE Accountable for volume, revenue, market share, patient preference and national ranking growth. Lead an internal consultancy of ~ 20 managers and associate analysts that create a variety of strategic, business expansion, physician alignment and market-based planning initiatives. Responsibilities included building consensus to complete and implement board-approved growth plans, performing strategic positioning assessments, and preparing fully vetted expansion recommendations. Worked closely with senior administrative and physician leaders to define and execute projects that support the strategic priorities of the enterprise. Managed a multi-million dollar budget and responsible for achieving clearly defined revenue and performance measures.

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  Community Health Network

  • Indianapolis, Indiana Area

  • Director, Network Strategic Planning

    • 2004 - 2007
    • Indianapolis, Indiana Area

    Provided consultative strategic planning services to all business units and service lines across a network of multiple hospital campuses. Helped create and implement a proprietary planning model that engaged a highly integrated seven-phase process. Primary responsibilities included managing multi-disciplinary teams focused on developing comprehensive, research-based plans that established forward thinking vision and strategic direction together with detailed, measurable goals and objectives. Provided direct business development services to Indiana’s second-largest employed physicians group - a 160-member physician subsidiary - Community Physicians of Indiana. Directed teams responsible for growing market share, while also performing technology assessments, business valuations, and feasibility studies.

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  Tenet Healthcare Corporation

  • Indianapolis, Indiana Area

  • Associate Administrator, Professional Services

    • 1994 - 2004
    • Indianapolis, Indiana Area

    Hospital was acquired by for-profit system and promoted into a core administrator leadership position responsible for a variety of support services and ancillaries (e.g. Admissions, Business Development, Laboratory, Marketing, Medical Imaging, Pharmacy and Pulmonary Services). Traveled across the Tenet organization to work with other hospitals on operation improvement initiatives, implementation of new services and developing region-wide reporting systems. Responsible for administrative oversight of hospital on a rotating basis and was trained by Tenet to manage human resources, quality management and patient financial accounting departments during my tenure.

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  Winona Memorial Hospital / OrNda Health Corp

  • Indianapolis, Indiana Area

  • Director, Business Services

    • 1980 - 1994
    • Indianapolis, Indiana Area

    Employed while in high school, initially as a admissions registrar and ED unit coordinator, and over the course of several years was responsible for revenue cycle management (i.e. billing and collections). Introduced first incentive program for collectors and developed a training program for claims adjudication that was adopted system-wide.