Experience

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  MOGS GLOBE

  • United Arab Emirates

  • Sales and Operations Manager

    • 2021 - Present
    • United Arab Emirates

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  Korea and Middle east trading and Manufacturing- Apcoflex Industries | Thermal insulation

  • United Arab Emirates

  • Sr.Sales Executive

    • 2017 - 2021
    • United Arab Emirates

     Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Identify and adapt service offerings to meet the requirements and exceed the expectation of the customer groups and market segments; Identify and adapt service offerings to enter new markets, to attract new customers, and to create opportunities to expand relationships with current customers; Market, build, and manage relationships with customers to acquire and build market share; identify potentials, planning and organizing sales call schedules Use appropriate web-based technologies to listen to customer feedback, maintain the customer information; Prepare an estimate for engineering designs by reviewing the customer requirement (RFP) documents, consult with principal consultants and finalize the estimate Present the proposals to customers in detail on the scope & benefits, obtaining the feedbacks on proposal, revising it, and re-submission.

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  NAFFCO FZCO

  • Sales Executive

    • 2014 - 2017

    Responsibilities Achieving the sales targets by brand, territory level.• Identifies business opportunities by identifying prospects and evaluating their position in the industry.• Sell products by establishing contact and developing relationships with prospects, recommending solutions.• Maintains relationships with clients by providing support, information and guidance.• Identifies product improvements or new products by remaining current on industry trends, market activities and competitors.• To develop new customer base and improve existing business.• Maintain the business development database.• Proven ability to oversee all aspect of sales operations, administration & coordination.• Prepares reports by collecting, analyzing and summarizing information.

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  Infosys Public Services

  • Bangalore

  • Technical Support Officer

    • 2011 - 2014
    • Bangalore

     Reviewing the broadband order status, of the customers till the order completion date.  To carry out remote testing to identify the broadband fault and rectify the issues. Executes orders as per prescribed guidelines and timelines and follows all predefined procedures with the objective to meet as per customer SLA target. Ensure that the performance parameters are met and exceeded within the guidelines policies and norms of company. To record and scrutiny of the complaints received from the clients. To generate team report for the top management. To match companies skill set to client’s needs and objectives. E-mail support for the clients.