Bio
Experience
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Senior Support Advisor
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United States
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Software Development
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700 & Above Employee
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Senior Support Advisor
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Jan 2022 - Present
Visited more than 100 DCs across the globe to study operational challenges/bottlenecks to improve operational KPI or unlock the productivity potential of MHE/Robotics systems.
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Director
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Jan 2017 - Jan 2022
Director of Consulting and SupportProviding strategic level input to optimize warehouse operation and enhance productive throughput while reducing total cost of ownership. Develop opportunities and manage projects to modernize E-commerce and omni-channel distribution centers in industries ranging from big box retailer, department store,apparel, grocery and 3PL.
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Senior Manager
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Jan 2012 - Dec 2016
2012-2014 Senior Design Lead of Home Depot Direct Fulfillment Center Network.2015 Leading business consulting practice of customer service organization with a focus on continous improvement
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Manager
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Jan 2008 - Dec 2011
Worked on WM implementation of China and US projects. Design Lead of Macy's E-com DC project.
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Senior Consultant
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Jun 2004 - Dec 2007
WMS Implementation for Coles group Australia and DHL Asia Pacific.
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Wicresoft
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Shanghai City, China
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Consultant
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Jun 2002 - Nov 2003
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Shanghai City, China
Consultant - Microsoft product implementation
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ERRY Network Technology (Shangai) Co., Ltd.
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Shanghai City, China
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Consultant
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Feb 2001 - May 2002
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Shanghai City, China
Startup company of J2EE enterprise software
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Arthur Anderson
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Greater Los Angeles Area
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Consultant
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Sep 1998 - Aug 2000
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Greater Los Angeles Area
Business Consulting - ERP implementation
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Education
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1994 - 1998Shanghai Jiao Tong University
Suggested Services
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Industry Focus. “Management Consulting”
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References
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