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Bio

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Billy Cundiff is a seasoned AI and design professional with 10+ years of experience in leveraging AI technologies, creative content generation, and software development. He has a strong background in graphic design, user experience, and project management. Billy has worked with various companies, including Mechanism Ventures, Synctivate Inc., Sympo, Inc., and Richmond Sports Backers, where he has developed optimized prompts, fine-tuned parameters, and troubleshooted AI model outputs. He has also designed and implemented comprehensive database systems, reports, dashboards, and visualizations.

Credentials

  • Google Cloud Digital Leader Training Specialization
    Google Cloud
    Feb, 2024
    - Apr, 2026
  • Google UX Design Specialization
    Coursera
    Oct, 2023
    - Apr, 2026
  • Introduction to Generative AI
    Coursera
    Sep, 2023
    - Apr, 2026
  • Introduction to Large Language Models
    Coursera
    Sep, 2023
    - Apr, 2026
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance®
    Mar, 2019
    - Apr, 2026

Experience

    • AI Media Designer
      • Aug 2023 - Present

      - Leverage AI technologies including ChatGPT, DALL-E, and Midjourney to generate custom brand assets and creative content for portfolio companies- Develop optimized prompts and fine-tune parameters to ensure consistent, high-quality outputs- Troubleshoot and resolve issues with AI model outputs, applying strong problem-solving skills to identify root causes- Collaborate closely with cross-functional teams to understand project needs, set deliverable timelines, and manage expectations

    • Technical Product Support Specialist
      • Aug 2021 - Mar 2022

      - Joined startup at early stage to support existing Quickbase development clients and help launch a Web3 Solana Hackathon entry- Conducted extensive research into user needs, pain points, and technical requirements- Developed prototypes and mockups to visualize proposed product features and functionality- Collaborated with cross-functional teams to gather feedback and refine product specifications- Demonstrated adaptability and problem-solving skills in a fast-paced, rapidly evolving environment

    • Quickbase Developer
      • Sep 2016 - Aug 2021

      - Partnered closely with NASA, Intuit, and Lam Research to deeply understand their unique business requirements and technical pain points- Leveraged strong analytical abilities to translate complex needs into tailored software solutions focused on workflow optimization and process automation- Designed and implemented comprehensive database systems, reports, dashboards, and visualizations within Quick Base to drive data-driven decision-making- Provided expert-level troubleshooting and issue resolution to ensure seamless adoption and maximum utilization of Quick Base solutions- Developed detailed documentation, training materials, and knowledge base articles to empower clients and drive self-sufficiency

  • Hurley's Tavern
    • Glen Allen, VA
    • Co-Owner
      • Dec 2012 - Sep 2016
      • Glen Allen, VA

      - Oversaw a dedicated team of professionals, ensuring seamless restaurant operations, fostering a positive work environment, and upholding service standards- Playing a pivotal role in the creation and development of the restaurant's unique brand, shaping its identity, vision, and values, which contributed to its distinctive character and appeal- Identifying and implementing operational efficiencies and enhancements within the kitchen, optimizing processes for cost-effectiveness and quality

    • Graphic Designer
      • Sep 2011 - Jun 2016

      - Identified an opportunity to switch software providers, reducing monthly overhead costs by 75%- Maintaining consistent visual standards and keeping the living style guide up to date- Designed and delivered a range of essential graphic assets, including business cards, letterheads, and PowerPoint templates

  • Big Printing, LLC.
    • Phoenix, Arizona
    • Production Designer
      • Jul 2011 - Jul 2011
      • Phoenix, Arizona

      - Enhanced, resized, and prepared a large volume of design files for printing services, optimizing them for high-quality results and efficient production processes- Thrived in a fast-paced environment by effectively communicating and collaborating with team members to meet tight deadlines, ensuring the timely delivery of print-ready materials- Employed in-house templates to meticulously proof customer orders, guaranteeing brand consistency and quality across all printed materials

    • Graphic and Web Designer
      • Jan 2011 - May 2011

      - Crafted a distinctive brand identity that resonated with the client's values and objectives, serving as the foundation for all design work- Collaborated effectively with cross-functional team members, maintaining open and clear communication to align design initiatives with the broader objectives- Designed and developed a user-friendly website that effectively showcased the mission, achievements, and events. The website served as a central platform for supporters, sponsors, and team members to access information and engage with the client

  • Richmond Sports Backers
    • Richmond, Virginia Area
    • Graphic Designer
      • Jan 2011 - Feb 2011
      • Richmond, Virginia Area

      - Worked closely with the retail manager to obtain project specifications and deadlines, ensuring a clear understanding of the design requirements and delivery timeline- Presented design ideas both visually and verbally, effectively communicating concepts and solutions to stakeholders, ensuring alignment with the vision for the event

  • Mercyhurst College
    • Erie, Pennsylvania Area
    • Lead User Interface Designer
      • Jan 2010 - May 2010
      • Erie, Pennsylvania Area

      - Orchestrated effective collaboration with cross-functional team members, including videographers, photographers, and graphic designer, to ensure seamless project execution- Leveraged my design and development skills to create an engaging and intuitive user interface and experience for the interactive yearbook, enhancing user engagement and satisfaction- Successfully managed and led a team of individuals, effectively delegating tasks, setting priorities, and ensuring project milestones and deadlines were met in a timely and organized manner

Education

  • 2007 - 2010
    Mercyhurst University
    Bachelor's, Graphic Design

Suggested Services

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Industry Focus. “Computer Software”

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