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Billy Chiu

Project Manager at DSS Macau
Intro Book
Billy Chiu, a seasoned hospitality industry expert with 16+ years of experience in hotel management, IT operations, and security systems, holds a Master's degree in Hospitality Management and a Diploma in Internet Technology Management.
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Location
Hong Kong SAR, HK
Skills
  • Micros
  • Hotels
  • Hospitality Industry
  • Pre Opening
  • Property Management Systems
  • Show all
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Bio

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Billy Chiu is a seasoned hospitality industry professional with extensive experience in project management, IT operations, and revenue analysis. He has held key roles at prominent companies, including DSS Macau, CTM Macau, Lanson Place Hospitality Management Limited, and Shangri-La Hotels and Resorts. With a strong educational background, Billy holds a Diploma in Internet Technology Management from The Hong Kong University of Science & Technology, a Master Certificate in the Essentials of Hospitality Management from eCornell University, and various other certifications in hospitality, business administration, and information technology. As a polyglot, Billy is fluent in multiple languages, including English, Chinese, and Portuguese, allowing him to effectively communicate with diverse stakeholders across different regions.

Experience

  • DSS Macau
    • Macau
    • Project Manager
      • Feb 2018 - Present
      • Macau

      Oversee the installation of a highly technically demanding IP-based security system which incorporates a multitude of interface connection & makes up of a staggering 10000+ pairs of PoE, HD, CCTV camera and digital video recorders for the casino, hotel and all property facilities of the Grand Lisboa Palace Cotai, Macau. (2018)

  • CTM Macau
    • Macau
    • Project Manager
      • Apr 2016 - May 2017
      • Macau

      Planning & overseeing the deployment of a long term & sophisticated Macao city electronic surveillance system for the regulated use by the Macau Police Bureau to constantly & effectively monitor the entire Macau public area for instant detection of & prompt reaction to crimes & unusual activities or events. Deployment includes strategically determine the density & location of the IP cams jointly with government officials, laying fiber cable, materials resources procurement, camera & the relevant recording systems installation, GIS map integration of Macau Sky Eye Project. (2016-2017)

  • Lanson Place Hospitality Management Limitd
    • Queen's 9, Central, HK
    • Corporate IT Manager
      • Apr 2012 - Jul 2015
      • Queen's 9, Central, HK

      Overseeing the IT operations of Lanson Place Properties in China, Hong Kong and S.E. Asia, maintain quality assurance, review Capital Expenditure Requisitions, enforce policy & procedures and implement system security.

  • Shangri-La Hotels and Resorts
    • Hong Kong
    • Regional IT Manager
      • 2008 - 2011
      • Hong Kong

      Overseeing the IT operations in Shangri-La, Resorts and Traders Hotels in Non China Region, conduct IT operations audit, review Capital Expenditure Requisitions from hotel IT, Enforce policy & procedures and implement system security control among properties in the regions.

  • Kowlon Shangri-La Hotel
    • Information Systems Manager
      • 1992 - 2008

      Capitalize on the latest technology to support the continuous growth and development of the hotel through recommending, formulating, implementing and aligning IT policies and solutions to meet the hotel guest's needs and internal customer’s needs.

Education

  • 2002 -
    The Hong Kong University of Science & Technology
    Diploma in Internet Technology Management, eCommerce
  • 2008 -
    eCornell University
    Master Certificate in the Essentials of Hospitality Management, Hospitality Management
  • 2007 -
    eCornell University
    Certificate in Executive Leadership, Business Administration and Management, General
  • 1992 -
    American Hotel & Motel Association Educational Institute
    Diploma in Hospitality Industry, Hospitality
  • 2006 -
    HK Poly University
    Certificate in Cisco Certified Network Associate (CCNA), Information Technology

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