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Bill Schwartz profile image

Bill Schwartz

Field Representative Ii at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Ricoh Usa, Inc.</span>
Intro Book
Seasoned operations professional with 15 years of experience in customer service, management, and operations.
  • Claim this Profile
Location
Pickerington, Ohio, United States, US
Skills
  • Customer Service
  • Management
  • Invoicing
  • Microsoft Excel
  • Microsoft Word
  • Show all
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Bio

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Topline AI
Bill Schwartz is a seasoned professional with 15 years of experience in customer service, management, and operations. He has worked in various roles, including Field Representative II, Customer Service Representative, Senior Office Services Rep., Warehouser, and customer service/inventory planner. Bill holds a High School Diploma from Reynoldsburg High School and has completed various certifications in critical thinking, customer service, and leadership.

Credentials

  • Critical Thinking
    LinkedIn
    Oct, 2022
    - May, 2026
  • Customer Service: Working in a Customer Contact Center
    LinkedIn
    Oct, 2022
    - May, 2026
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Oct, 2022
    - May, 2026
  • Communicating Internally during Times of Uncertainty
    LinkedIn
    Feb, 2021
    - May, 2026
  • Communicating with Empathy
    LinkedIn
    Feb, 2021
    - May, 2026
  • Providing Legendary Customer Service
    LinkedIn
    Feb, 2021
    - May, 2026
  • Speaking Confidently and Effectively
    LinkedIn
    Jan, 2021
    - May, 2026
  • Finance for Non-Financial Managers
    LinkedIn
    May, 2020
    - May, 2026
  • Learning Design Thinking: Lead Change in Your Organization
    LinkedIn
    May, 2020
    - May, 2026
  • Communicating with Diplomacy and Tact
    LinkedIn
    Apr, 2020
    - May, 2026
  • Cultivating Mental Agility
    LinkedIn
    Apr, 2020
    - May, 2026
  • Effective Listening
    LinkedIn
    Apr, 2020
    - May, 2026
  • Executive Decision-Making
    LinkedIn
    Apr, 2020
    - May, 2026
  • Interpersonal Communication
    LinkedIn
    Apr, 2020
    - May, 2026
  • Leading Inclusive Teams
    LinkedIn
    Apr, 2020
    - May, 2026
  • Making Quick Decisions
    LinkedIn
    Apr, 2020
    - May, 2026
  • Managing Team Creativity
    LinkedIn
    Apr, 2020
    - May, 2026
  • Managing Your Time
    LinkedIn
    Apr, 2020
    - May, 2026
  • Negotiation Foundations
    LinkedIn
    Apr, 2020
    - May, 2026
  • The Six Biases of Decision-Making
    LinkedIn
    Apr, 2020
    - May, 2026
  • Blending Project Management Methods
    LinkedIn
    Mar, 2020
    - May, 2026
  • Communication Foundations
    LinkedIn
    Mar, 2020
    - May, 2026
  • Creating Your Personal Brand
    LinkedIn
    Mar, 2020
    - May, 2026
  • Crisis Communication
    LinkedIn
    Mar, 2020
    - May, 2026

Experience

  • Ricoh Usa, Inc.
    • Field Representative Ii
  • Ricoh USA, Inc.
    • United States
    • Field Representative II
      • Jan 2024 - Present
      • United States
  • Molina Healthcare
    • Columbus, Ohio Metropolitan Area
    • Customer Service Representative
      • Dec 2020 - Present
      • Columbus, Ohio Metropolitan Area
  • KPMG LLP
    • Senior Office Services Rep.
      • Oct 2005 - Dec 2020

      Maintains physical space and work and meeting space setup Provides first level troubleshooting and maintenance for office equipment Interacts with vendors to complete operational transactions Assists with functional training of other members of the work group, as needed Assists in occupancy m...

  • Wilsonart LLC
    • Warehouser
      • Mar 1999 - Oct 2005

      Unload semi-truck Count and put away laminate, solid surface, glue forklift operatorinventory laminatepull and ship productsreconcile counts with paperwork

  • Applied Industrial Technologies
    • customer service/inventory planner
      • Jun 1982 - Mar 1999

      Started in the warehouse pulling orders, receiving, cleaning warehouse, stocking shelves, forklift operator. Then moved to the office Customer service and inventory planner.

Education

  • 1982 - 1984
    Reynoldsburg High School
  • Reynoldsburg High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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