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Bill Li profile image

Bill Li

IT Specialist at Procurify
Intro Book
IT Specialist with expertise in IT infrastructure management and support
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Location
Burnaby, British Columbia, Canada, CA
Languages
  • Chinese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Japanese Limited working proficiency
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Bio

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Bill Li is a seasoned IT professional with 10+ years of experience in managing IT infrastructure, providing expert support, and ensuring seamless IT operations in remote environments. He holds a Bachelor of Science degree from Simon Fraser University and certifications in TEFL, Pleasure Craft Operator Card, and Standard First AID/CPR-C/AED.

Credentials

  • Teaching English as a Foreign Language (TEFL)
    MyTEFL
    Jun, 2018
    - Apr, 2026
  • Pleasure Craft Operator Card
    Transport Canada - Transports Canada
    Jan, 2016
    - Apr, 2026
  • Standard First AID/CPR-C/AED
    Lifesaving Society Alberta and Northwest Territories
    May, 2017
    - Apr, 2026

Experience

  • Procurify
    • Canada
    • Software Development
    • 100 - 200 Employee
    • IT Specialist
      • Apr 2024 - Present

      Managing and maintaining IT infrastructureProviding expert support and troubleshootingEnsuring seamless IT operations in a remote environment

    • IT Coordinator
      • Mar 2022 - Apr 2024

      Overseeing IT service managementSystem administration and hardware supportImplementing IT strategy and problem-solving initiatives

  • Canada Revenue Agency - Agence du revenu du Canada
    • Surrey, British Columbia, Canada
    • Taxpayer Service Agent
      • Oct 2021 - Mar 2022
      • Surrey, British Columbia, Canada

      Conducting financial audits and corporate tax assessmentsProviding remote support and customer service

  • Japan Exchange and Teaching Program(me) (JET)
    • Hokkaido, Japan
    • Assistant Language Teacher
      • Apr 2018 - Sep 2021
      • Hokkaido, Japan

      Teaching English and supporting educational IT needsTroubleshooting and providing IT hardware support

  • APT Auto Parts Trading Co. Ltd
    • Burnaby, Canada
    • Customer Service Sales Representative
      • Oct 2017 - Mar 2018
      • Burnaby, Canada

      Managing customer relationships and sales processesProblem-solving and working independently

  • Pharmasave
    • Burnaby, Canada
    • Pharmacy Clerk
      • Jun 2014 - Sep 2017
      • Burnaby, Canada

      Front-end management and customer serviceProcessing invoices and database entry

  • Elections BC
    • Burnaby, Canada
    • Voting Clerk
      • Apr 2017 - May 2017
      • Burnaby, Canada

      -Voter verification, registration-Service representative-Booth set-up-Ballot counting (location, district, out-of-district ballots)

  • Subway
    • New Westminister, Canada
    • Sandwich Artist
      • Jun 2011 - Jun 2014
      • New Westminister, Canada

      -Customer service, general cashier work-Keyholder-Shipping & receiving, invoicing-FoodSafe Quality Control-Janitorial work

  • Alpine Dental Clinic
    • Burnaby, Canada
    • Assistant Secretary
      • Sep 2008 - Sep 2010
      • Burnaby, Canada

      -Errand runs, (banks, dental specialists)-Customer service, calls-Data entry

Education

  • 2012 - 2017
    Simon Fraser University
    Bachelor of Science - BS, Biology/Biological Sciences, General
  • 2008 - 2012
    Burnaby Mountain Secondary
    High School Diploma, General Studies

Suggested Services

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Industry Focus. “Software Development”

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