Bio
Experience
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Emerson Swan
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Greater Boston Area
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Sales Engineer
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Sep 2012 - Present
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Greater Boston Area
Consult with mechanical engineers and building owners to identify equipment that will meet the requirements of their commercial HVAC building designs. Recommend hydronic piping layouts that help exceed efficiency needs and reduce project costs.Work with our manufacturers to provide equipment solu...
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Product Line Manager
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Dec 2008 - Sep 2012
• Increased sales 9% and profitability 4% in first half of 2012.• Planned new projected cost-saving initiatives of nearly $600,000 for remainder of 2012 and 2013.• Managed and implemented $300,000 in projected cost-saving initiatives for 2012.• Authored branding, messaging, literature and sales s...
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Marketing & Product Development Manager
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Aug 2005 - Nov 2008
Responsibilities• Managed marketing and product development for $60 million commercial adhesives manufacturer.• Planned marketing strategies and budgets, and implemented through sales, distribution and media for seven multi-million dollar business units.• Commercialized new products, including ma...
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Sr. Account Exec, Sales Mgr, Managing Editor
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Dec 2001 - Aug 2005
Responsibilities• Prospected and closed accounts for full-service advertising and marketing agency.• Managed all facets of client marketing including strategy, project management, media, copywriting and creative development.• Managed creative, editorial and print production of 68-page monthly Dam...
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Account Executive
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Jan 1997 - Jan 2000
Directed video shoots and submission for ITW TACC's participation in Modern Marvels' national broadcast of Glue on The History Channel.Secured Governor Romney's appearance as keynote speaker for ITW TACC's open house, including coordinating dignitary program, media coverage, signa...
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Customer Service Manager VIP Communications Group
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Jan 1995 - Jan 1996
Responsibilities• Managed staff of eight CSRs at three sites for $20 million direct mail marketer/manufacturer.• Managed production for print, mail and direct marketing accounts.Achievements• Established customer service department for start up company including job descriptions and procedures.• ...
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Customer Service Manager
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Jan 1995 - Jan 1996
ResponsibilitiesManaged staff of six CSRs at three sites for $20 million direct mail marketer/manufacturer.Managed production for print, mail and direct marketing accounts.AchievementsEstablished customer service department for start-up company including job descriptions and procedures.Worked clo...
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Inside Sales Representative
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Jan 1990 - Jan 1993
Responsibilities• Primary house contact for $20 million commercial web and sheetfed printer.• Quoted pricing, coordinated outsourcing, approved proofs and press matches, and assured product quality.Achievements• Managed $1million in annual print and mail projects.
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Education
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Michigan State University
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