Experience

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  Inspiring Grace

  • Nelson, England, United Kingdom

  • Project Manager

    • Nov 2018 - Nov 2021
    • Nelson, England, United Kingdom

    A hands-on role in a small charity, requiring dedication and extra hours. Oversaw growth of community activities, supplementary education and adult engagement:• Wrote and supported funding bids to grow new and existing projects (inc. Scouts, swimming, BJJ, wrestling, archery, early years educatio...

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  iTutorGroup

  • Nelson, England, United Kingdom

  • English Second Language Teacher

    • Sep 2017 - Jan 2021
    • Nelson, England, United Kingdom

    Teaching students English from a variety of ages via iTutor’s online platform.Wide age range: from as young as 4 years old to retired pensioners.

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  Oceans Alive

  • Nelson, England, United Kingdom

  • Selling Platform Manager

    • May 2018 - Nov 2018
    • Nelson, England, United Kingdom

    Self-motivated role requiring discipline & focus. Managing many aspects of an e-commerce startup business including sales, production of health content, eBay & Amazon platform management, poster & image design & many other duties.

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  LightBeam Academy

  • Nelson, England, United Kingdom

  • Teacher

    • Apr 2018 - Jul 2018
    • Nelson, England, United Kingdom

    Teaching young clients the words and significance of the Islamic prayer.

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  Exertis UK

  • Burnley, England, United Kingdom

  • Accounts Payable Administrator

    • Jun 2017 - Sep 2017
    • Burnley, England, United Kingdom

    Preparing accounts and ensuring all suppliers are paid in accordance with credit terms and that all necessary adjustments such as debit notes, part payments and early settlement discount are adhered to.

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  Daisy Group

  • United Kingdom
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Accounts Payable Administrator

    • Feb 2017 - Aug 2017

    Processing invoices and making payments, using Sage. Matching invoices to approved purchase orders/obtaining authorisations for payment, and resolving any invoice queries that arise.Reconciling Supplier Statements with company records.

  • Business Account Manager

    • Nov 2016 - Feb 2017

    Managing own base of customers, ensuring customer retention and growth.

  • Inbound Sales

    • Sep 2016 - Nov 2016

    Solution-selling with the Daisy product portfolio with focus on Fibre-ethernet leased lines.

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  New Call Telecom Ltd

  • Senior Compliance Officer

    • Jan 2014 - Sep 2016

    Providing detailed responses to customer queries, complaints and requests through use of the company’s CRM systems and via post.Supporting growth of the correspondence team through training and mentoring new employeesAttained seniority due to value and support provided to management, particularly with constructive feedback on company processes.

  • Business Account Manager

    • Feb 2013 - Jan 2014

    • Managed B2B team which catered to all business clients of a well-established local telecoms business.• Built client relations to ensure customer satisfaction, loyalty and sales.• Maximised business opportunities by providing tailored packages suited to all customers’ needs.• Generated revenue for the business through ensuring customers were retained and all queries/complaints dealt with appropriately and competently.• Manage reseller relationships, billing issues and provide extra care and collaboration to ensure smaller companies can replicate our success by reselling our products.• Monitor sales and provide feedback to marketing team and directors’ to ensure continued success and tailor scope and focus of advertising campaigns.

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  Home Fundraising

  • Nottingham, United Kingdom

  • Fundraiser/Team Leader

    • Nov 2010 - Apr 2011
    • Nottingham, United Kingdom

    • Trained new recruits in fundraising techniques, delivering pitches, developing communication skills• Coordinated a team in the field, arranged transport to location and navigation around territory• Managed funds and sensitive information, responsible for donations being properly checked, and tr...