Experience

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  Alexander MacLean

  • Business Analyst

    • Sep 2023 - Dec 2023

    Responsible for implementing a new LMS to transform the companypractices into new cost effective solutions leading to efficientprocesses and enhanced user experience within the digital departmentof a £10m, medium-sized organization in the education and trainingindustry.Responsible for requirement...

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  NHS Digital

  • Leeds, England, United Kingdom

  • Resourcing & Recruitment Administrator

    • Jun 2020 - Jul 2020
    • Leeds, England, United Kingdom

    •Creating and booking of interviews using Eploy system•Approving various recruitment requests on SAP Fieldglass•Managing and triaging team inbox•Data entry / updating onto the recruitment tracker using Excel spreadsheets•Timesheet compliance checks / updating•Communication with hiring managers / ...

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  NHS

  • Data Improvement Officer

    • Oct 2018 - Jun 2020

    •Working through spreadsheets, validating patient information to determine appropriate next steps•Booking follow up appointments for patients on the Electronic Patient Records System•Discharging patients from the system as per consultants requests•Liaising with colleagues from different areas of the Trust•Updating patient records and data cleansing

  • Scanning Bureau Administrator

    • Feb 2018 - Oct 2018

    •Processing confidential documents and sorting into groups, i.e. inpatient / outpatient•Scanning paperwork onto the evolve system and filing accurately into electronic records•Quality checking patient paperwork against electronic records•Disposing of confidential documents securely

  • Business Administrator

    • Jan 2017 - Feb 2018

    •Based in Division of Medicine, working and studying towards a Level 2 NVQ in Business Administration•Maintaining accurate patient filing system, ensuring all documents were updated and securely filed•Managing incoming and outgoing post, including patient appointment letters and discharge summaries•Answering telephone calls from colleagues, patients and the general public•Cashing up of clinics via IPM system•Providing absence cover in departments including Neurophysiology, Neurology, Oncology and Cardiology•Adhering to health and safety guidelines and regulations at all times•Any other tasks as required by the manager

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  Skipton Building Society

  • Skipton, England, United Kingdom

  • Customer Integrity Consultant

    • Feb 2015 - Aug 2015
    • Skipton, England, United Kingdom

    •Electronically quality checking of new customer accounts against paper applications•Investigating and amending sensitive customer information used for data protection purposes•Providing daily MI reports to the team manager•Indexing and scanning of documents using Tower system•Inbound and outboun...

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  UK Asset Resolution Limited (UKAR)

  • Bingley, England, United Kingdom

  • Collections Administrator

    • Sep 2013 - Sep 2014
    • Bingley, England, United Kingdom

    •Instructing field based arrears agents to assist with debt recovery of customer accounts in arrears•Processing aged debt reports for team managers in the Late Arrears department•Handling queries from customers, solicitors and third parties by phone and email•Managing team email inbox to ensure a...