Experience

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  ACS (Australian Computer Society)

  • Intern

    • Nov 2023 - Present

    Currently engaged in a dynamic internship with ACS, where I play a multifaceted role as a Data Analyst and Project Manager for a groundbreaking social awareness website. In this transformative experience, I've harnessed my skills to contribute meaningfully to a project that aims to drive positive societal impact.

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  Class Communication

  • Sydney, New South Wales, Australia

  • Hardware Technician

    • Jan 2023 - Present
    • Sydney, New South Wales, Australia

    Technical Proficiency:As a skilled hardware technician, I possess in-depth knowledge of laptop and smartphone components, diagnostic tools, and repair techniques. From troubleshooting intricate hardware issues to conducting precise repairs, I am adept at resolving a diverse range of technical challenges with efficiency and precision.💼 Customer Service Excellence:Recognizing the vital link between technical prowess and customer satisfaction, I prioritize delivering an exceptional service experience. My approach is rooted in active listening, clear communication, and a commitment to understanding each customer's unique needs. I take pride in turning complex technical jargon into understandable solutions, ensuring that clients feel confident and informed throughout the repair process.

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  Mobile Experts

  • Sydney, New South Wales, Australia

  • Repair Technician

    • Oct 2021 - Dec 2023
    • Sydney, New South Wales, Australia

    Provided tech support for devices (laptops, iPads, phones).Expert in OS troubleshooting, and driver installations.

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  Australian Institute of Higher Education

  • Sydney, New South Wales, Australia

  • Web Developer

    • Dec 2021 - Jul 2022
    • Sydney, New South Wales, Australia

    As a dedicated Web Designer and Project Manager at the Australian Institute of Higher Education(AIH), I led a dynamic team in the successful completion of a capstone project from December 2021 to July 2022. This hybrid role required me to not only manage the project but also to design and create a website for a prominent Indian Tax-related company, ThoughtGST.Key Achievements: Website Development: Successfully led a team of 4 designers and developers in completing ThoughtGST's website, incorporating key features such as a map, Live chat functionality, full responsiveness across all devices, and day and night theme support. Technological Proficiency: Leveraged a skill set that includes HTML, CSS, JavaScript, XAMPP, MAMP, GitHub, and Trello to bring the project to fruition.Agile Scrum Methodology: Employed agile Scrum methodology to ensure a streamlined and iterative approach to project management, fostering adaptability and collaboration within the team.