Experience

• 

  Carelon Global Solutions

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Associate

    • Nov 2022 - Jan 2024
    • Iloilo, Western Visayas, Philippines

    Responds to client inquiries via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. • Analyzes problems and provides information/ solutions. • Operates a PC/image station to obtain and extract information, documents informations, activities and changes in the database. • Thoroughly documents inquiry outcomes for accurate tracking and analysis. • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handles appropriately and a timely manmer. • Researches and analyzes data to address operational challenges and customer service issues. • Provides external and internal customers with requested informations. • Uses computerize systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, product, insurance benefits, provider contracts and claims.

• 

  Rasha Chic Trading Company

  • Kuwait

  • Admin Staff

    • Aug 2012 - May 2022
    • Kuwait

    Duties Include: Cashier Supervisor, Receptionist and Inventory Controller

• 

  Al-kindi Group

  • Kuwait
  • Pharmaceutical Manufacturing
  • 1 - 100 Employee

  • Inventory Controller

    • Jul 2011 - Aug 2012

    Collect data using database system, which allows tracking various aspects of inventory. Responsible for filing reports. Track record inventory but not limited to expired items. Report stock issues and place product orders. Accurately sort, label and store goods to optimize space.

• 

  Gf Micro Optics Philippines, Inc.

  • Philippines
  • Manufacturing
  • 100 - 200 Employee

  • Accounting Assistant

    • Jul 2010 - Jun 2011
    • LTI Binan, Laguna, Philippines

• 

  Taytay Sa Kauswagan, Inc.

  • Finance Assistant cum MIS Teller

    • May 2008 - Mar 2010

    Duties Include: Teller Services, Finance Assistant and Accounting Services.

• 

  Family Spa

  • United States
  • Wellness and Fitness Services
  • 1 - 100 Employee

  • Massage Therapist

    • Aug 2006 - Mar 2008
    • Roxas, Western Visayas, Philippines

• 

  Viza Printing Shop

  • Iloilo, Western Visayas, Philippines

  • Graphic Editor

    • Jan 2006 - Jun 2006
    • Iloilo, Western Visayas, Philippines

• 

  Golden Donut Inc.

  • Iloilo, Western Visayas, Philippines

  • Counter person

    • Jun 2005 - Dec 2005
    • Iloilo, Western Visayas, Philippines

    Cashier primary responsibilities include operating cash registers, greeting customers, taking food and drink orders, and completing transactions. Dunkin' Donuts cashiers also regularly clean work stations, brew and grind coffee, restock cups and food items.