Experience

• 

  Yorb Limited

  • Palmerston North, Wanganui-Manawatu, New Zealand

  • Senior Systems Engineer

    • Oct 2017 - Present
    • Palmerston North, Wanganui-Manawatu, New Zealand

• 

  VeriFone New Zealand

  • Auckland, New Zealand

  • Lead Service Technician and Help Desk Analyst

    • Feb 2015 - Sep 2017
    • Auckland, New Zealand

    • Help Desk Analyst• Hardware Fault Finding, Troubleshooting and Component Level Repair• Software Installation, Certification Check & Quality Assurance Check• Cryptography Team Member and Key Custodian• Provide Training and Maintain Documentation• Part-Time Service Administrator (Book, Assign, Escalate, Dispatch and Close Jobs)

• 

  Dick Smith Electronics

  • Microsoft Expert Consultant

    • Feb 2011 - Feb 2015

    Here I predominantly help customers with windows system, office suit and networking solution besides helping customers with general consumer electronics.• Customer Service• Identify Hardware and Software Fault and Escalate Accordingly• Handle Cash and Maintain Stock• Expert in Consumer Electronic Technology

• 

  St. Peters college

  • Palmerston North

  • Teacher Aid

    • Apr 2013 - Nov 2013
    • Palmerston North

    This was a temporary position during my last year in University. My responsibility was to foster and manage relationship between international students and school administration beside providing one-to-one academic support to the needed students.