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Bhav Thakker
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Bio
Experience
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HyperJar
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London, England, United Kingdom
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Dispute and Chargebacks Manager
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Jul 2022 - Present
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London, England, United Kingdom
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Cashplus
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London, United Kingdom
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Chargebacks and Disputes specialist
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Oct 2006 - Nov 2021
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London, United Kingdom
Highly skilled chargebacks specialist dealing with all aspects of the MasterCard chargebacks on the issuing side of customer disputes, including collections chargebacks, and incoming visa debit card chargebacks. Ensuring adherence/compliance with MasterCard rules and internal policies and procedures to resolve customer disputes and minimise financial loss to the company.
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Barclaycard
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Crawley
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Disputes and chargebacks offshore support
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Mar 2004 - Oct 2006
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Crawley
Operational Handling team analyst supporting a team of 6 offshore team for chargebacks and disputes for Visa/MasterCard including dealing with technical and operations issues.
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Providian National Bank
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Crawley, West Sussex, England
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Senior disputes chargebacks analyst
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Jul 2000 - Feb 2004
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Crawley, West Sussex, England
Working in the chargebacks department dealing with disputed customer transactions ensuring compliance with Visa International Regulations. Recovering funds through chargebacks.
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Education
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Ifield community college, Crawley
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Industry Focus. “IT Services and IT Consulting”
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