Experience

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  Best Buy

  • United States

  • Salesperson

    • Mar 2023 - Present
    • United States

    Performing customer service duties such as greeting customers, answering questions about products, and helping them find what they are looking forHelping customers order products online for home delivery or in-store pickupOrdering new merchandise for resale based on trends in the marketHelping customers set up electronic equipment such as computers, TVs, and mobile devicesProviding customers with product information and answering questions about productsRecommending specific products to customers based on their needs and interestsReceiving and storing incoming inventory items in preparation for saleOrganizing products on shelves according to style, color, size, or price tagExplaining warranties on products and processing returns when necessary

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  Staples

  • Willowbrook, Illinois, United States

  • Office Furniture Specialists

    • Jul 2020 - Present
    • Willowbrook, Illinois, United States

    Head of Office Furniture-Sell Office Chairs,Furniture, desks, Sell Protection plans for the Furniture.Associate of the month, (June 2021) for achieving the Sales matrix,for good attitude,and hard work.

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  Dyson

  • Downers Grove Best Buy

  • Sales Expert

    • Oct 2017 - Jul 2020
    • Downers Grove Best Buy

    I have a bright mind to help bring technology into more homes, more stores, and more conversations. To help people understand our machines and what makes them better. Whether it is explaining cyclonic technology, or putting our latest cordless machine,air purifiers,hair stylers,cordless fans to the test, I as a Dyson demonstrator am an advocate for our technology and crucial part of what sets Dyson apart. Achieved 80% in goal for the year and bonuses for several pay periods.

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  Advantage Solutions: Sales, Marketing, Technology

  • Westmont Illinois

  • Product Demonstrator

    • Aug 2019 - Dec 2019
    • Westmont Illinois

    Promoting brands through product demonstration,.Brand Ambassadors who will engage customers by promoting products to increase sales.Enjoy. Enjoy interacting with customers,

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  Club Demonstration Services

  • Oakbrook

  • Sales Advisor Club Demonstration Services

    • Dec 2017 - Jul 2019
    • Oakbrook

    Talk about the Product Name, Price, Product Location, and Key Selling Points. Discuss with members about Nutrition Facts of the product on the label and describe how it matches their nutritional needs.

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  Spring Hill Suites Marriot, Burridge Il

  • Illinos

  • Night Auditor Spring Hill Suites Marriot Burridge IL

    • Mar 2017 - Dec 2017
    • Illinos

    Performs all Guest Service Representative functions as required; booking room reservations; answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys.Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.Balances and audits for accuracy in room revenue assists in the preparation of all reports relevant to daily revenues.Balances and audits for accuracy all room and tax charges, cashier’s reports and guest and house accounts.Completes and transmits daily management and accounting reports and supporting documents; prepares tracking reports to ensure the accurate accounting of hotel revenues and expenses.Do all Check ins and Check outs in the morning and do adjustments for extendeds as per the requirement of the guest Print contingency report .

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  Red Roof Inn

  • Peoria, Illinois Area

  • Guest Service Representative Red Roof Inn

    • Mar 2016 - Mar 2017
    • Peoria, Illinois Area

    Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)• Handle reservation requests; check guests in/out; handle guest accounting and cashier functions• Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales• Perform daily cash count; prepare bank deposit and review of audit packages• Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals• Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance

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  Peacocock Engineering

  • Bollingbrook

  • Quality Assurance Technician

    • Sep 2015 - Feb 2016
    • Bollingbrook

    Monitor daily operations as assigned to ensure compliance to established procedures, customer specifications and/or Shop Order instructions.Perform incoming goods, in process and finished product inspections per approved procedures.Identify and report unusual quality conditions to Quality Department management employees for correction.Initiate Incident Reports for non-conforming goods, out-of-specification processes, in process failures, etc.Assist Operations Group Leaders and Machine Operators as necessary to perform in-process checks, comply with Shop Order instructions and implement corrective actions for process trends and/or non-compliance.Perform and/or verify equipment calibration per established procedures and frequencies as directed.Ensure adherence to company employee safety, food safety and GMP policies.

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  Glanbia Performance Nutrition Inc

  • Aurora, Illinois USA

  • Quality Assurance -Specification Specialist

    • Sep 2011 - Apr 2015
    • Aurora, Illinois USA

    • Proficient in MS Office programs (Excel, Word, etc.)• Trained and certified in SAP• Can prepare Master Manufacturing Records for Nutrients and Supplements for the overages.• Can prepare Protocol sheets for testing the product in the Labs from the MMR.

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  Glanbia Performance Nutrition - GPN

  • Quality Assurance Specialist

    • Sep 2011 - Apr 2015

    Know and have full working knowledge of 4 years in the following areas from Weigh Station, Blending, and Packaging and Final Inspection know the various steps and work process of the manufacturing and fully trained on various aspects of HACCP, Can understand the sections of the Production Order, and find mistakes in a Production Order.• Understand Re Works, Repackaging and the Work in Process, Multi packaging,• Do Corrective Actions in all manufacturing steps,• Implement GMP and do other Manufacturing Audits.• Do Scale verification and Calibration• Understand the correct procedure of holds, collecting samples, Allergen Clearance ,ATP Swab tests, Clearance of PO for weigh station, Blending and Packaging, and Audits• Work in Final Inspection collect samples and approve and disapprove of batches.• Work in the lab for testing and tasting finished blends and approve or disapprove batches.• Work on Metal Detection and know the process fully well.• Understand the General Repair Policy• Understand and implement Allergen control program.

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  La Quinta Inns & Suites

  • Tinley Park USA

  • Hotel Supervisor

    • Jun 2010 - Sep 2011
    • Tinley Park USA

    Checking people in and out. The daily requirements are to count the drawer, check guest in and out, provide directions, recommendations, and answer other questions they may have, answer the phone, and be very polite, take reservations on the phone. Do Night Audit, Set up of and take care of the breakfast in the morning.Allot Rooms for cleaning for the room attendantsCheck the status of room,Clean Rooms operate and manage Laundry.Check the product quality of rooms cleaned by the room attendSupervise the Housekeeping and Front Desk

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  Quality Inn

  • Hudsonville Michigan

  • General Manager Quality Inn

    • Mar 2009 - Jun 2010
    • Hudsonville Michigan

    Manage the Hotel Property, which is 125 rooms with Indoor Swimming Pool, and Hot Continental Breakfast.Established personal Hygiene practices both in the kitchen and dining area Work closely with the Housekeeper and Maintenance Supervisor so that the rooms are cleaned and maintained properly.Achieved a Average room occupancy of 65% within one month which was 35% earlier.In charge of purchases for the Hotel.

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  Dunkin Donuts

  • Bensenville, Illinois, USA

  • Store Manager Dunkin Donuts

    • May 2008 - Oct 2008
    • Bensenville, Illinois, USA

    • Oversee all restaurant operations including cash handling, invoices, inventory, ordering donuts with the help of Radiant and Paros; ordering daily supplies through DCP, accounting and data entry in Radiant software. • Supervise staff of 10. Hands-on management style; be able to cover any position. • Check and calibrate daily the equipments, maintain a checklist to ensure that good sanitation methods are being utilized at the establishment as part of food safety code and daily checks of the store for temperatures as per the requirement of corporate office.• Manages the Plant Sanitation Standard Operating Procedures (SSOPs) program. (Performed by all incumbents)• Files and maintains documentation of inspections and any corrective action taken.• Documents and communicates findings and recommends corrective action for non-compliance• Hire and train staff.

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  Bakers Square

  • Glendale Heights Illinois, USA

  • Assistant Manager Bakers Square

    • Mar 2007 - Apr 2008
    • Glendale Heights Illinois, USA

    • Direct Sales, and profitability of high image full-service restaurant generating up to $900,000 annual sale.• Extensive Profit /Loss experience in cash control/security procedure and worked closely with the Cooks monitored inventory, food preparation levels and food portioning and reduced food cost by 26% • Successfully reduced Staff turnover by following closely the incentive program of the company • Assisted Restaurant Manager in recruiting, interviewing, and hiring team members• Ensured Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met • Proper food-handling practices were followed in the restaurant and kitchen, but areas in need of improvement were identified. Some HACCP prerequisite programs were found to be inadequate, including a lack of written standard operating procedures, documentation of food safety practices, and training. Temperatures of food stored in kitchen line, walk in coolers need to be checked periodically.

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  InterContinental Hotels & Resorts

  • Mumbai,Goa, India

  • Training Manager

    • May 2005 - Dec 2006
    • Mumbai,Goa, India

    • Successfully reviewed existing infrastructure and operations and developed a training plan. Presented and won approval from senior management for the new plan to be implemented• Managed and executed training plan that resulted in improved operations and customer satisfaction• Conducted customer service training, supervisory skills training and “train the trainer” workshops for department heads, managers and supervisors• Developed and monitored all departmental standards and procedures• Introduced and implemented a “buddy training system”• Implemented HACCP by establishing internal system focusing on effective and auditable guidelines policies and procedures for employees• Monitors and directs plant sanitation practices and procedures as established through the Hotel’s Sanitation Standard Operating Procedures (SSOPs), and for ensuring adherence to the Hotel's established Good Manufacturing Practices (GMPs)• Trained all the employees on “The Intercontinental EXPERIENCE You bring it to Life”

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  Holiday Inn

  • Goa, Ooty, Jaipur , Manali, India

  • Group Training Manager

    • Jan 2001 - May 2005
    • Goa, Ooty, Jaipur , Manali, India

    • Coordinated with the various department heads to identify training needs of each hotel• Trained supervisors and their staff at the various hotel properties throughout region• Audited various hotels for compliance with food safety standards (HACCP)• Implemented a “Total Quality Management” plan at various properties to improve room cleanliness, room service and dinner cycle timings• Did an audit for kitchen hygiene and implemented Food Safety and HACCP in Holiday Inn group of hotels

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  Poona Coffee House

  • Pune India

  • Assistant General Manager

    • Aug 1998 - Jan 2001
    • Pune India

    Poona coffee HouseManaged day-to-day food and beverage (F&B) operations in this multi-ethnic cuisine restaurant with staff of 100+• Prepared the menu. Developed and implemented various promotional programs• Conducted yield tests of various food items• Streamlined inventory and Stock Planning• Managed inventory, sales and costs of F&B areas• Conducted product tests with executive chef to ensure quality and taste of food• Responsible for staff management and training

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  Green Park

  • Vishakhapatnam Area, India

  • Assistant Manager

    • Apr 1997 - Apr 1998
    • Vishakhapatnam Area, India

    Managed inventory, sales and costs of F&B areas• Conducted product tests with executive chef to ensure quality and taste of food• Responsible for staff management and training

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  Hotel Manorama

  • Vijayawada Area, India

  • Executive Director

    • Sep 1986 - Dec 1996
    • Vijayawada Area, India

    • Handled operations, guest handling, revenue management and purchases.• Directed the refurbishment of all the restaurants and rooms.• Introduced specialty dishes and Food Festivals as part promotional activities for the restaurants. • Started Catering Services for the Food & Beverage Department. • Sustained competition of room sales by using Sales ,Marketing and advertisement strategies.