Experience

• 

  Infiniti Retail Limited, Croma - A TATA Enterprise

  • India
  • Retail
  • 700 & Above Employee

  • Assistant Manager Operations

    • Apr 2013 - May 2016

    Scheduling direct, indirect and contract employees around 100+ staff, Daily sales review of sales staff, counselling and gap analysis for improvement and providing training, dealing with Customer service issues, VOC++, Floor setup as per merchandise plan, offer and price change execution, MIS and daily, weekly and monthly Sales review, Analyse sales trends and to have action plan in place, Inventory control, Shrinkage control, Vendor management, Adherence to safety procedures,Monitor and ensure SOP & SMART process compliance through regular communication & audits of Systems and processes in alignment with company's strategic objectives for the entire region. To identify improvement areas for stores to ensure profitability & efficiency, Enhancing customer experience by following merchandising standards, Implementing and training of new sales process and new SOP in entire region, Improvement in attachment rate in region by adhering display standard. To ensure safety standard in stores. Planning, organizing and managing resources, Facilitating cross functional meetings on key issues, gaps and potential risks and provide solutions, Ensuring necessary actions to resolve issues affecting smooth operations of stores. Maintain Risk-Issue log to identify future risks & timely escalation of critical risks to senior management, Implement best practices for store roll out projects / store operations, Liaise with other departmental heads to understand all necessary aspects of their areas and their impact on retail operations Merchandising and Cross Merchandising stores as per guidelines, Identifying bulk display, Sitting up retail stores as per SOP as per time line. VM execution in stores, Display of product to minimize shop lifting, Ranging products as per available space and brand mix, Category review post merchandising

  • Store Accountant

    • Aug 2010 - Apr 2013

    SAP FICO, MM, SD, AA – expertiseSAP GL reconciliation, Bank Reconciliation, GL/Customer and Vendor transaction K off.Managing work as per Standard operating proceduresLabour law compliance and Tax payment.Vendor Accounting – Payment processing as per payment compliance checklist.Coordinating Internal and statutory Audits & to prepare related audit sheet for the same.Ensure accurate and timely monthly, quarterly and year end close processesMonitor customer account details for non-payments, delayed payments and other irregularitiesPrepare daily & monthly sales reports into excel spread sheet for analysisMonthly provision entries & booking consumption of non merchandise stock, MIS review, GL Scrutiny.To handle write off process , float register audit/ to maintain trade in processTo coordinate insurance claim process. Fixed Asset Verification.Loss prevention : Surprise cash verification and stock audit, To check mark down, shrinkage & InventoryTax invoice tracking and to send weekly Health check for accounting processes-SOP complianceReconciliation of cash, cheque, credit card, finance, Sodexo, forex, gift card, gift voucher with SAPReceivable accounting- To check realisation of all payment tender and follow up for the same with Bank.To check petty cash process followed correctly, daily sales report / oxygen reconciliation and COGS.To check refund transaction in various tenders, to investigate bill void and item void reasons.To minimise billing timing of cashiering & to audit cashiering process/ Improve mail, phone capture ratioStaff scheduling and to advice staff regarding the handling of non routine transaction.Investigate and resolve customer queries related to credit cards, cash backTo track promotional offer and down load it to staff from action memo.Cheque clearance mail, follow up for credit sales, delivery against cheque and PO.

• 

  Shell Information Technologies Pvt Ltd

  • Surat Area, India

  • Manager- (Accounts) & Center Head

    • Nov 1995 - Aug 2010
    • Surat Area, India

    Cash/Cheque HandlingCash Collection and deposition into BankManagement of Post Dated Cheque System and deposition of Cheques and Bank Reconciliation.Handling Petty Cash Register.Bills Payable / ReceivableMonitoring & managing the vendor bill processing and reconciliations. Sales Bill collection thru Bill of Exchange and through Post dated cheque system.Statutory CompliancesPF, ESIC Challan & Annual Return Submission TDS Deduction and Deposit, Return Submission Service Tax payments, returns and assessment.Professional Tax Payment & ReturnPayroll and related statutory matters (PF, ESIC, TDS, Returns & Payments etc.) FinalisationIncome Tax Audit.Audit Planning with auditor.Preparation of various annexure required for Balance sheet & Profit and Loss Account.To help auditor in doing audit.Branch AccountingHandling Communication with various Government Departments. Company Secretarial Handling all Secretarial work of the CompanyInteracting with and briefing Law Firms ( Labour Law and Trade Mark Act) Preparing of Annual e-forms for filing Annual Accounts (Balance SHEET / Profit & Loss A/C, Directors Report, AGM Notice) & Annual Return, uploading and filing it with the Registrar of Companies. Interacting with Statutory Auditors & resolution of queries relating to Statutory Audit.MISExpertise on Excel.Preparing Monthly, Weekly and quarterly reports when needed and data analysis.Tally Financial Accounting.Daily Sales Reporting Education Management Education administration. Counseling to students.Centre Management. To Maintain customer relation and satisfaction.To develop and expand loyal set of customer. Batch Planning and implementing Quality Education System and processes.Enquiry Generation and Training to Marketing Team for Objection Handling.Ascertain Training need and make it available.To Provide training to Students for Job Interview and Mock.

• 

  Sainath Agrovet Industries Pvt Ltd

  • Accountant

    • Jan 1991 - Dec 1994

    I was responsible for handling manual Accounting System from Journal Entries to preparation of Balance Sheet.Responsible for Handling Stock.Passing Travelling claim of Sales Executives.Petty Cash ManagementBranch Accounting