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Betty Smith
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- Public Speaking
- Social Media
- Public Relations
- Strategic Planning
- Program Management
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Bio
Experience
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Program Director
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Apr 1995 - Present
Manage customer requests; initial interview, develop business analysis, develop program and project management package; assign tasks; develop and maintain statistical and project status reports
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Operations Manager
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1990 - 2010
Manage daily business operations: solicit new business; maintain customer services and relations process; develop customer requests from initiation to implementation in the five service entities available.
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Senior Programmer Analyst
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Mar 1985 - Apr 1999
Develop rapport with end users; develop all project task documents; COBOL programmer for the Commercial Lines Insurance; specializing in system output (design and data collection for online and hard copy reports)
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Education
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1977 - 1979CAP Computer Applications Programmer
Certificate of Completion, Computer Programming -
1963 - 1965
Edmondson Senior High School
HS Diploma
Suggested Services
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Industry Focus. “Business and Professional Services”
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