Bio
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Experience
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AUTO1 Group
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Tirana, Albania
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Team manager
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Mar 2018 - Present
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Tirana, Albania
- Responsabile operativo Servizio Clienti ( phone - mail - chat ) - Analisi dei dati micro¯o e reportistica- Quality Assurance- Coaching- Sviluppo nuove procedure e strategie- Gestione team formato da 30+ risorse.- Verifica piano di lavoro di 50+ filiali su tutto il territorio italiano
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AVR Spa
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Roma
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Impiegato
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Feb 2016 - Dec 2017
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Roma
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Education
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2007 - 2010Università LUMSA
Bachelor of Business Administration - BBA, Economia aziendale e bancaria -
2001 - 2006Collegio Nazareno, Roma
Liceo Linguistico, FOREIGN LANGUAGES, LITERATURES, AND LINGUISTICS
Suggested Services
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Industry Focus. “Technology, Information and Internet”
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