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Experience

  • AUTO1 Group
    • Tirana, Albania
    • Team manager
      • Mar 2018 - Present
      • Tirana, Albania

      - Responsabile operativo Servizio Clienti ( phone - mail - chat ) - Analisi dei dati micro¯o e reportistica- Quality Assurance- Coaching- Sviluppo nuove procedure e strategie- Gestione team formato da 30+ risorse.- Verifica piano di lavoro di 50+ filiali su tutto il territorio italiano

    • Impiegato
      • Feb 2016 - Dec 2017
      • Roma

Education

  • 2007 - 2010
    Università LUMSA
    Bachelor of Business Administration - BBA, Economia aziendale e bancaria
  • 2001 - 2006
    Collegio Nazareno, Roma
    Liceo Linguistico, FOREIGN LANGUAGES, LITERATURES, AND LINGUISTICS

Suggested Services

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Industry Focus. “Technology, Information and Internet”

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