Bio
Credentials
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ALX Virtual Assistant
alx_africaDec, 2022- Apr, 2026 -
Scrum Master Certified (SMC)
Scrum Study MKAug, 2022- Apr, 2026 -
Counseling/Developing Your Emotional Intelligence
LinkedInJun, 2022- Apr, 2026 -
Become a Project Manager
LinkedInMay, 2022- Apr, 2026 -
Managing Project Stakeholders
LinkedInMay, 2022- Apr, 2026 -
Microsoft Project Quick Tips
LinkedInMay, 2022- Apr, 2026 -
Project Management Foundations: Risk
LinkedInMay, 2022- Apr, 2026 -
Project Management Foundations: Budgets
LinkedInApr, 2022- Apr, 2026 -
Project Management Foundations: Communication
LinkedInApr, 2022- Apr, 2026 -
Project Management Foundations: Requirements
LinkedInApr, 2022- Apr, 2026 -
Project Management Foundations: Schedules
LinkedInApr, 2022- Apr, 2026 -
Project Management Foundations: Teams
LinkedInApr, 2022- Apr, 2026 -
Project Management: Preventing Scope Creep
LinkedInApr, 2022- Apr, 2026 -
Project Management Foundations
LinkedInMar, 2022- Apr, 2026 -
Project Management Foundations: Ethics
LinkedInMar, 2022- Apr, 2026
Experience
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R-Jolad Hospital
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Lagos State, Nigeria
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Executive Assistant
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Jan 2023 - Present
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Lagos State, Nigeria
• Provide high-level administrative support to executives.• Manage and maintain executives' schedules, appointments, and travel arrangements.• Act as the primary point of contact between the executive and internal/external stakeholders.• Draft and proofread emails, memos, reports, and other documents.• Schedule and organize meetings, including preparing agendas and taking meeting minutes.• Coordinate logistics for internal and external meetings.• Handle and prioritize incoming information requests, correspondence, and inquiries.• Maintain and organize electronic and paper filing systems.• Assist with special projects and initiatives as assigned by the executive.• Maintain a high level of confidentiality in dealing with sensitive information.• Anticipate and proactively address potential issues, solving problems as they arise.• Arrange travel itineraries, accommodations, and logistics for business trips.• Assist in planning and coordinating company events, conferences, and meetings
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Hospitals and Health Care
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100 - 200 Employee
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Executive Assistant
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Mar 2021 - Dec 2022
Act as the point of contact among executives, employees, clients, and other external partners.Manage information flow in a timely and accurate manner.Manage executives’ calendars and set up meetings.Make travel and accommodation arrangements.Rack daily expenses and prepare weekly, monthly or quarterly reports.Oversee the performance of other clerical staff.Format information for internal and external communication – memos, emails, presentations, reportsTake minutes during meetings.Screen and direct phone calls and distribute correspondence.Organize and maintain the office filing system.
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Customer Service Representative
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May 2020 - Feb 2021
*Confirming clinic attendances with external consultants and providing reminders to their patients of clinic appointments *Verifying with insurance companies that the required level of cover is available to enable patients to access treatment. *Registering new patients and liaising with billing officers, medical records and OPD staff to ensure that this is done as swiftly and professionally as possible *Handle telephone inquiries. *Provide general clerical support for the clinical team as requested. *Acting as an intermediary between the patient and other hospital colleagues to provide patient centered solutions*Provide patient's relation service.
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CICOD
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Lagos, Nigeria
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Customer Care Representative
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Mar 2017 - Jan 2018
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Lagos, Nigeria
*Work with Web Development team to identify web systems needs and solutionsConfigure, design, and develop solutions including key integrations to 3rd party solutionsCoach and train business users on proper use of the system.*Monitor and track system processing and performance indicators to ensure business requirements are being met*Participate on project teams to deliver new functionality *Maintain state of the art understanding of website and mobile platform capabilities *Work closely with Salesforce and other 3rd party solutions providers to enhance our business capabilities.
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Industrial Trainee
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Apr 2015 - Jun 2016
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Lagos, Nigeria
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Education
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2013 - 2017Abia State University
Bachelor's degree, Chemistry
Suggested Services
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Industry Focus. “Hospitals and Health Care”
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