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Bethany Jacob is a seasoned administrative professional with 30+ years of experience in management, customer service, and project management. She has held various roles at Johns Hopkins University, Cintas, and Leonard Paper Company, including Executive Assistant, Special Events Coordinator, and Customer Service Executive. She holds a degree in Social Psychology from The Johns Hopkins University and The Community College of Baltimore County.

Experience

    • Administrative/Budget Assistant & Special Events Coordinator
      • 1998 - 2010

    • Administrative Assistant, Budget Assistant, Special Events Coordinator
      • 1998 - 2010

      Served as Executive Assistant to the Director, Senior Associate Director, and recruitment/counseling staff from 1997 through 2010. Duties included appointment setting and calendar updating, coordinated travel arrangements, prepared, updated, and ensured accuracy of itinerary during travel period, coordinated weekly staff meetings and prepared agenda as requested by Director as well as other duties upon request. Administrative/Budget Assistant/Special Events Coordinator. Responsible for planning and coordinating on campus programs for our department, including but not limited to 8 Open House programs annually, annual All State Counselor Tour involving approximately 65 high school college counselors from many North- East states and various on campus events throughout the year. Responsible for Accounts Receivable/Accounts Payable and travel reimbursement for our department through SAP, plan, allocate and reconcile yearly budget, reconcile end of month expenditures, create and update Excel spreadsheet for end of year budget projections/planning. Process HR related transactions in SAP to include new hires, terminations, salary changes, LOAs, supplemental pays, personal data changes, special check requests and annual performance increases. Order all office supplies, computer equipment and office furniture as needed, process all new and current purchase orders/contracts for new and existing vendors, process payroll for up to 10 part-time employees using SAP, implement all policy and procedure to new hires regarding use of expense accounts, travel expenses and credit card usage. Maintain service contracts for office equipment, including 40+ Dell computers and 25 HP printers. Request all work orders as needed for inter departmental issues. Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by increase in staff members.

    • Direct Sales Associate/Sales Assistant & New Accounts Coordinator
      • 1993 - 1997

    • Customer Service Executive
      • 1983 - 1992

Education

  • 1998 - 2000
    The Johns Hopkins University
  • 1992 - 1993
    The Community College of Baltimore County
    Social Psychology

Suggested Services

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Industry Focus. “Higher Education”

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