Experience

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  Vallen Distribution, Inc.

  • Northeast Region

  • Training and Development Specialist

    • Feb 2011 - Present
    • Northeast Region

    Training and Development SpecialistApril 2013 – Present (Northeast Region)• Responsible for developing and delivering training on multiple software applications, processes, and daily activities to company and customer associates. • Provide instructor-led training via web or on site at customer and company locations. • Managing Improvement and Change Team member. Responsible for people and process development for more than 2,000 employees including associate continuing education, analysis and improvement of internal processes, and problem resolution.• Internal auditor to customer locations for adherence to Customer contract and key process metrics such as payment terms, rebate programs, markup percentages, cycle counting and service levels. Other supplemental auditing included billing schedules, safety protocols, standard work instructions and human resources training and development programs.• Assist in daily problem resolution for customer locations via web meetings and phone calls.• Train systems and processes onsite internationally with and through translators where applicable. Locations included: United Kingdom, Germany, Czech Republic and China• Facilitate Cost Savings throughout the organization by assisting in development and roll-out of New/Updated LEAN automated processes• Training lead on location within an implementation team during new site go-lives to provide assistance and evaluate final staff preparedness. • Internal ISO auditor to monitor adherence within the company as they relate to the ISO 9001 standards.

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  Industrial Distribution Group (IDG)

  • Account Manager

    • Feb 2010 - Apr 2013