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Bernard Truong

Desjardins Group Monitoring Office at Desjardins
Intro Book
Bernard Truong is a seasoned management professional with a Master of Business Administration from EMBA McGill HEC Montréal, holding expertise in change management, business process improvement, and leadership, with 10+ years of experience in Canada and globally.
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Location
Montreal, Quebec, Canada, CA
Languages
  • French Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Vietnamese Professional working proficiency
  • Spanish Elementary proficiency
Skills
  • Change Management
  • Business Process Improvement
  • Strategy
  • Management
  • Strategic Planning
  • Show all
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Bio

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Bernard Truong, a seasoned executive with a proven track record of driving transformative change, is a highly sought-after leader in the financial services sector. With a Master of Business Administration (M.B.A.) from EMBA McGill HEC Montréal and a Bachelor's Degree from Université de Montréal, Bernard has developed a unique blend of strategic acumen and operational expertise. Throughout his 25-year career, Bernard has held senior leadership positions at top-tier organizations, including Desjardins, National Bank of Canada, and North American Consultants Naccan. His expertise spans change management, business process improvement, and strategic planning, with a strong focus on team leadership and operations management. Bernard is also a certified governance expert, holding the Gouvernance des OBNL (Attestation) designation from Collège des administrateurs de sociétés.

Credentials

  • Gouvernance des OBNL (Attestation)
    Collège des administrateurs de sociétés
    Jun, 2021
    - Apr, 2026
  • Mental Health Leadership
    Queen's University
    Apr, 2019
    - Apr, 2026
  • Certified Outsourcing Professional® - Governance (COP-GOV)
    The International Association of Outsourcing Professionals® (IAOP®)
    Mar, 2014
    - Apr, 2026
  • ITIL v3
    EXIN your ICT competence partner
    Jan, 2010
    - Apr, 2026
  • Certified Outsourcing Professional® (COP)
    The International Association of Outsourcing Professionals® (IAOP®)
    Mar, 2014
    - Apr, 2026
  • Certified Information Systems Auditor (CISA)
    ISACA

Experience

  • Desjardins
    • Canada
    • Banking
    • 700 & Above Employee
    • Desjardins Group Monitoring Office
      • Sep 2022 - Present

    • Business Banking Services Solutions
      • Nov 2020 - Sep 2022

    • Business Services and Desjardins Group Financing
      • Mar 2020 - Nov 2020

  • National Bank of Canada
    • Canada
    • Banking
    • 700 & Above Employee
    • Third Party Risk Management
      • Jan 2015 - Mar 2020

    • CoE - Strategic Alliances Management
      • Jan 2014 - Jan 2015

    • Vendor Management
      • Jul 2010 - Jan 2014

    • Operations Transformation
      • Jul 2009 - Jul 2010

  • North American Consultants Naccan
    • Canada, China, United-States, Domenican Republic, Vietnam
    • Managing Director
      • Feb 2006 - Jan 2016
      • Canada, China, United-States, Domenican Republic, Vietnam

  • Rogers Communications
    • Canada
    • Director, National Reporting
      • Dec 2007 - May 2009
      • Canada

  • Allegro Residences
    • Canada
    • Vice President of Operations
      • Mar 2005 - Feb 2006
      • Canada

  • Coca-Cola Enterprises, Inc.
    • Toronto, Canada Area
    • Region Director of Logistics - Canada
      • Jun 2004 - Feb 2005
      • Toronto, Canada Area

  • Fido Mobile
    • Montreal, Canada Area
    • Director, Billing Management
      • May 1999 - Jun 2004
      • Montreal, Canada Area

  • USC Consulting Group
    • Canada, United-States
    • Project Manager
      • Jan 1994 - Apr 1999
      • Canada, United-States

  • LensCrafters
    • Montreal, Canada Area
    • Store General Manager & National Training Champion
      • 1990 - 1993
      • Montreal, Canada Area

Education

  • EMBA McGill HEC Montréal
    Master of Business Administration (M.B.A.)
  • Université de Montréal
    Bachelor's Degree

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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