Experience

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  Home Depot

  • St-Bruno

  • PRO-counter associate

    • Apr 2015 - Aug 2016
    • St-Bruno

    • PRO-counter Associate (initially Lumber associate, then tool rental, electrical, plumbing, shipping associate, and cashier), and designer (computer designs of patios, decks, sheds, garages, etc.). I also work occasionally in seasonal, paint, and flooring. On weekends (and sometimes during the week) I am a "floater," that is, I am put to use in every department, wherever I am most needed.• I took every course and lesson (about 200) available to an associate in compliance, procedures, processes, products, safety, security, etc.• I became expert in software: SAP, Deck Design, Tool Rental, Cash, etc.• I initiated some of the biggest sales of the year in lumber, credit, appliances, and installations.• I helped associates from every department of the store.• I wrote a blueprint on how to develop and operate the PRO counter.• I obtained a substantial raise (out of regular time) and received five Homer Awards for excellence in customer service, for taking care of other associates, for having the business spirit. and for willingness and availability to do extra tasks or shifts.• I obtained the fork lift license and completed the cashier's program.• I obtained the Transportation of Dangerous Goods (TDG) certificate.• We completed the second semester of 2015 with 160% of our objective.

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  Symbiose Communication Customer Center

  • Longueuil, QC

  • Customer agent

    • 2015 - 2015
    • Longueuil, QC

    • Customer agent: booking appointments for car dealerships • I led the team with production, exceeding all expectations by 125%.• I built the team members so that overall production increased by over 200%.

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  Northgate Arinso

  • St. John's, NL

  • Team Leader

    • 2014 - 2014
    • St. John's, NL

    • Consultant : Interviews and surveys; Production of analysis and final report • Team Leader and Agent o Answer calls related to Human Resources, Benefits, and Payrollo Develop a bilingual team and solve issues related to a restructuring company; Sales.o I became expert on the implementation of Workday. I had to adjust the manager status for some, create or transfer organizations, create requisitions, handle leaves, on-boarding and off-boarding, adjust salaries, bonuses and benefits, find "ghosts in the machine" (people that could not be added nor retrieved), etc. The health benefits tasks were also added afterwards. IT departments from several countries were sending me issues to solve. I acquired IT level and Gatekeeper status and built a team during that time. My colleague and two other took over for me when I left.

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  Symbiose Solutions

  • Quebec, Canada

  • President, Consultant

    • 2012 - 2013
    • Quebec, Canada

    • Consultant : contracts for the Federal Government. o Interviews and surveys; Production of analysis, online surveys, and final report.o Other research and developments.

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  Great-West Life / Gestion Financière GBM Inc

  • Montreal, Canada Area

  • Certified Financial Planner

    • Feb 1998 - Jan 2012
    • Montreal, Canada Area

    • Certified Financial Planner, Financial Security Advisor, Group Insurance and Retirement Advisor, Independant Representative in Collective Savings (Mutual Funds) • I build my own clientele by door-knocking in industrial areas.• I build spreadsheet for taxable benefits catered to each corporate client and communicated them with their HR department or providers.• Financial, fiscal and succession planning• Specialised advisor in group benefits• Group presentations to employers and employees• Management of financial and insurance portfolios

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  Jackson-Dawson Communications

  • Quebec, Canada

  • Project Manager, Presenter, Translator

    • 1995 - 1998
    • Quebec, Canada

    • Translation and presentation of Ford's "Fordstar" distance training program in Québec. The group presentations I made resulted in a 98% endorsement by the Quebec dealership owners.• Direct the training program that accompanied the launch of the 2000 VW Jetta o translation of the visual presentation, hire and train staff, manage the tour (travel, buffets in each location, set up, etc.) throughout the province of Quebec, and do the presentation in dealerships across Québec, the Maritimes and Eastern Ontario, and implement the new philosophy of Volkswagen.

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  Baptist World/ Emmanuel Baptist Church

  • Windsor, ON; LeGardeur, QC

  • Pastor

    • 1990 - 1997
    • Windsor, ON; LeGardeur, QC

    • Missionnary-Pastor• Church administration, public speaking, teaching, counseling, visiting in hospitals and elderly homes, performing weddings and funerals.o Raise funds for a missionary project by doing presentations in churches throughout the mid-west and eastern US and eastern Canada.o Restore a church that had major difficulties (doctrinal, financial, familial, legal, etc.)• This involved much church administration, public speaking, teaching, and counseling (marital, personal, legal, administrative)• Establish a new church in the province of Québec by canvassing door to door, organizing conferences, buffets, special events, etc.

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  Hilton Hotels & Resorts

  • Windsor, ON

  • Night Auditor

    • 1989 - 1989
    • Windsor, ON

    • Night auditor and front desk clerk• I audited the two restaurants, the bar, the room service, and the front desk.

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  First Baptist Church & First Baptist Academy

  • St-John’s, NF

  • Assistant Pastor; Teacher

    • 1986 - 1989
    • St-John’s, NF

    • Teach: mathematics (grades 9-12), general subjects (grades 4-6) • Assistant pastor: filling in for missionaries on furlough, youth leader, organise activities in elderly homes, organise and lead youth summer camps and help for the helpless, etc.; teaching evening adult classes -- "History of Civilisations"

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  Motorways-Direct

  • Mississauga, ON

  • Dispatcher

    • 1984 - 1986
    • Mississauga, ON

    • Dock worker, loading/unloading trucks (1 yr)• Dispatcher (1 yr), managing unionized drivers, entering data in a tracking system for long haul shipping.

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  Yellow Shoes

  • Montreal, Canada Area

  • Assistant Manager

    • Mar 1980 - Aug 1982
    • Montreal, Canada Area

    Began as sales representative, then stock-man, then assistant manager.I hired and coached staff and managed the bookkeeping and cash registers.