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Bernadette Bradley

Senior software engineer at Telcordia Technologies (Bell System)

Intro Book

Seasoned technical support professional with 34 years of experience.

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Location

Altamonte Springs, Florida, United St...

Skills

Customer Support
Customer Service
Technical Support
Customer Oriented
Troubleshooting
Pre Sales Technical Support
Sales Support
System Deployment
Software Deployment
Software Installation
Technical Training
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$120.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Bernadette has 34 years of experience in customer-facing roles, which is a significant amount. Her skills include technical support, customer service, and troubleshooting, which are in demand. Location is Altamonte Springs, Florida, which is not a hub for technical support professionals. Considering her experience and skills, I would estimate her hourly rate to be around $120. This is lower than what I would expect for someone with her experience in a major city like New York or San Francisco, but still competitive for someone with her background in technical support. Some technical support professionals with similar experience can charge $150-$200 per hour, but Bernadette's experience in a smaller city and her focus on technical support rather than software development or engineering may justify a lower rate.

Bio

Generated by

Topline AI

Bernadette Bradley is a seasoned technical support professional with 34 years of experience in customer-facing roles, including ISCP lead international customer support agent, FusionWorks lead customer support, and HFC-EM lead customer support. She holds a Master of Science in Applied Mathematics and a Bachelor of Arts in Mathematics and Physics from Rutgers and Immaculata University, respectively.

Experience

Telcordia Technologies (Bell System)
- Piscataway, NJ
- Senior software engineer
  - Sep 1974 - Jul 2009
  - Piscataway, NJ
  ISCP lead international customer support agent. Responsibilities included teaming with international project manager to track all international troubles, teaming with off-shore out-sourced customer support agents to provide support, performing various installation and maintenance tasks for custo...

Education

1975 - 1979

Rutgers, The State University of New Jersey-New Brunswick

1975 - 1979
1970 - 1974

Immaculata University

1970 - 1974
1966 - 1970

Archbishop John Carroll High School for Girls

1966 - 1970

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

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Bernadette Bradley

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100 Credits For FREE

$120.0

Hourly Rate