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Bengt Klasen is a seasoned professional with extensive experience in telecommunications, program management, and business process improvement. He has led various roles in managing accounts, developing new business, and driving sales globally. Bengt holds a Master of Business Administration (MBA) from the University of the Witwatersrand, South Africa, and is a Project Management Professional (PMP).

Experience

  • Seamless
    • City of Johannesburg, Gauteng, South Africa
    • Director Global Accounts & Business Development
      • Mar 2021 - Present
      • City of Johannesburg, Gauteng, South Africa

      Lead strategic engagement with the Key Customer Group to identify and pursue mutually beneficial opportunities.Manage accounts and develop new business in Southern Africa.Provide direction, motivation, and support to project teams to ensure project specifications and deadlines are met.

    • Mauritius
    • Telecommunications
    • 1 - 100 Employee
    • Account Director EMEA
      • Jan 2017 - Mar 2021

      Headed up the EMEA account team, my focus was on providing support and guidance to internal teams with the aim of growing revenues by improving customer relationships and driving add-on sales across all product lines.Digitata product lines:• Dynamic Tariffing: Increasing Mobile Operator revenues by intelligently pricing and positioning offers to subscribers.• Insights: Enables mobile operators to leverage their valuable digital marketing channels to become a digital publisher thereby creating a new revenue source from digital marketing.• Networks: Vendor-agnostic network Configuration Management, Performance Monitoring and Self Organizing Network product suite.Achievements:• Major sales / contract renewals in Etisalat Afghanistan, Telkom South Africa, MTN Ghana, MTN Irancell, MTN Eswatini, MTN Ivory Coast, MTN CongoB, MTN Nigeria, Vodacom DRC.• Managed successful engagement with 3 new channel partners• Contributed towards transition the company towards a new product paradigm

    • Director Business Development
      • Oct 2013 - Dec 2016

      Director Business Development Managing our strategic partnerships to ensure a collaborative and mutually beneficial relationship in order to drive sales globally. The main focus was on driving partner sales, but also included involvement in the overall business/partner governance process. Accounts / Opportunities that I worked on during this time include: MTN Nigeria, MTN Ghana, MTN Zambia, MTN Ivory Coast, Moov Ivory Coast, Digicel Jamaica, Telecom Tunisia, Mobilink Pakistan, Alfa Lebanon, Banglalink Bangladesh, Nawras Oman, Zain Saudi, etc.Achievements• Negotiated renewal of Ericsson global partnership agreement• Successful sales to several new accounts

  • Rorotika Technologies (Pty) Ltd.
    • South Africa, Gauteng, Fourways
    • Project Office Manager
      • Jun 2011 - Sep 2013
      • South Africa, Gauteng, Fourways

      My role involved managing the Project Office at Rorotika and setting up a project management framework. This framework included a project steering and review process, as well as project systems to facilitate project time and cost tracking, among other controls. Additionally, I assisted with project management and sales at our partner Fintech company, Tranwall. At the time, I also became a minority shareholder in Tranwall.Rorotika is a development house which offers a range of solutions for the mobile telecommunications industry with clients across Africa, Asia, and Latin America. With Tranwall offering innovative solutions to prevent credit and debit card fraud.

    • Business Line Manager
      • Jan 2010 - Jun 2011

      Headed up the Managed Services Business Unit at a Telecoms Tower company, whose goal was to acquire and manage Telecommunications Tower assets throughout Sub-Saharan Africa and to actively sell co-location space on these. I played an extensive role in the commercial aspects of the business, including financial modelling and interacting with customers to assure them of our operational capability. Additionally, I assessed the in-country operational requirements and costs. Once the sale was concluded my responsibility shifted to implementing a services organisation with the required systems and processes.

    • Headed up strategic change initiative
      • Nov 2007 - Dec 2009

      Headed up a strategic change management initiative at Ericsson Sub-Saharan Africa. The program’s scope included: improved use of Business Systems (primarily SAP), Process Optimization, Competence Development and the implementation of a Governance Model across 21 countries. During my time at Ericsson I also managed various Telecom BSS projects across Sub-Saharan Africa.

    • Partner
      • Jun 1997 - Oct 2007

      Partner in consulting company specializing in ERP deployments and Business Process Improvement projects. The majority of the business was based on a partnership we negotiated with Computer Associates where we provided consulting services for their tier 1 ERP solution, initially in South Africa and then later in Europe.Companies were we did full deployments, major upgrades or assisted with sales includes: Terex Germany, Paul's Model Art Germany, Biochem Germany, Hollister Germany, Hollister France/Belgium, Strobel Germany, Fiebig and Schillings Germany, Action Performance England., Kumho Europe, Offermann Germany, German Post Logistics (Hannover), Kramp Germany, Sauer Germany, Anglo American Farms South Africa, General Electric Switch Gear South Africa, U- Lite South Africa.

    • IT Manager
      • Jan 1994 - Jun 1997

      Started off as junior Industrial Engineer and was later promoted to IT Manager in charge of ERP installation across the group of companies composing of Seating Johannesburg, Seating Queenstown and Dauphin.

Education

  • 2003 - 2006
    MBA - University of the Witwatersrand, South Africa
    Master of Business Administration (M.B.A.), Business Administration and Management, General
  • 1991 - 1995
    University of Johannesburg
    • B Degree Industrial Engineering, Engineering
  • 2008 - 2008
    Project Management Institute
    PMP, Project Management Professional
  • 2023 - 2024
    Project Management Institute
    PgMP - Program Management Professional (in progress)
  • 1996 - 1997
    Association for Operations Management
    CIRM, Certificate in Integrated Resource Management
  • 1995 - 1996
    Association for Operations Management
    CPIM, Operations Management

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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