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Ben Whitty is a seasoned professional with experience in management, accounting, and sales. He has worked in various roles, including Bartender, Credit Control Supervisor, and Process Control Team Leader. Ben holds a Business Management Level 3 certification and has lived and worked in several locations, including the Cayman Islands.

Credentials

  • Business Management Level 3
    NVQ Training & Consultancy Services Ltd
    Jul, 2011
    - May, 2026

Experience

  • Salty’s sports bar
    • Cayman Islands
    • Bartender
      • Sep 2020 - Feb 2022
      • Cayman Islands

  • HARD ROCK CAFE
    • Cayman Islands, Cayman Islands, Cayman Islands
    • Bartender
      • Oct 2019 - Apr 2020
      • Cayman Islands, Cayman Islands, Cayman Islands

    • Bartender
      • Sep 2018 - Oct 2019
      • Cayman Islands

    • Pool Bartender
      • Nov 2017 - May 2018
      • Grand Cayman

    • Entrepreneur
      • Nov 2016 - Feb 2017
      • Didcot

    • Senior Credit Controller
      • Nov 2015 - Feb 2016

      Temp Position before I head off travelling again.

  • Rocla Quarry Products
    • Chatswood, Sydney, Australia
    • Accounts Receivable Clerk
      • Dec 2014 - May 2015
      • Chatswood, Sydney, Australia

      • Managed 700 accounts National including Holcim, Boral and BGC.• JD Edwards 9.1Achievements• AR Balance of $18m in Dec to $13.5m in April• DSO of 61.2 in Dec to 54.7 in April• 60+ 20.5% in Dec to a company record DSO 4.5% in April• National Overdue balance of $3.7m in Dec at 20.5% to $350k at end of May at 2%

  • Todds Shed
    • Bowen, North Queensland, Australia
    • Machine Operator
      • Mar 2014 - Sep 2014
      • Bowen, North Queensland, Australia

      General Machine Operator on a Tomato Farm. This work was required to obtain my second year visa in Australia

  • PharmaCare Laboratories
    • Warriewood, Sydney, Australia
    • Accounts Receivable Clerk
      • Nov 2013 - Jan 2014
      • Warriewood, Sydney, Australia

      • Assist in the collection of outstanding Debt• Making phone calls to clients on a daily basis along with follow up emails or phone calls• General Admin on ledger• Reconciliation of accounts• JD Edwards Software

  • Danelis Hotel
    • Malia, Crete, Greece
    • Hotel Manager
      • Apr 2013 - Sep 2013
      • Malia, Crete, Greece

      Hotel BookingsHotel RepGeneral Bar ManagementWorking closely with hotel owners on a day to day basis and maintaining high levels of customer service to ensure holiday makers enjoy their time away.

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Credit Control Supervisor
      • Jan 2010 - Mar 2013

    • Credit Control Supervisor
      • Jan 2010 - Mar 2013

      • Ensuring the credit control function meets business needs through planning, support, review and control.• To support the effective management of the Group’s trade debt exposure, including ensuring credit control function meets business needs and improving the conversion of debt to cash.• Supervise a team of credit control staff and support the Credit Control Manager in dealing with issues relating to areas such as performance management and attendance.• Ensure that staff meets individual and department objectives including maximising cash collection.• Maintain employee records including the time and attendance system. • Co-ordinate the collection of receivables with all other areas of the business including customer services and client publishers.• Contribute to the process of ensuring that the collection procedures are maintained and improved.• Set and monitor cash collection targets and feedback to the Credit Control Manager.• Working with other Credit Control Supervisor in order to achieve business objectives within the department. • Attend operational meetings to discuss and resolve major account issues.• Attend meetings with customers to maximise cash flow.• Perform other tasks that may be required from time to time by the Commercial Director and/or Credit Control Manager

  • Danelis Hotel
    • Malia, Crete, Greece
    • Pool Barman
      • May 2009 - Sep 2009
      • Malia, Crete, Greece

      General bar Management Cocktail makingCustomer ServiceChecking Guests in and outHotel Rep

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Process Control Supervisor
      • Dec 2008 - May 2009

      • Participate in Operational meetings and Project teams when required• Control the workflow through Operations of 7 staff• To take responsibility for collating daily figures for monthly reporting and maintaining of Operational KPI’s• Assist in the scheduling and releasing of work undertaken in the Services Dept, this is to include ensuring completion dates are adhered to. (cover Services Supervisor holidays)• Advise the manager of any on going issues or queries • Plus duties as below for Team Leader

    • Process Control Team Leader
      • Jan 2008 - Dec 2008

      • Support and contribute to employee appraisals and identify training requirements• Daily telephone communication with Publishers and internal Customer service contacts.• Authorise and schedule Large orders and rapids for Customer services to process• Ensure goods in admin are up to date on a daily basis, resolving any related queries with Printers and Publishers.• Promote the flow of information to and from trading partners (publishers, customers, printers, Bookpoint, etc).• Plus duties as below for Process Control Operator

    • Process Control Operator
      • Jul 2006 - Dec 2007

      • Maintain good Publisher relationships.• Control the workflow through Operations.• Daily telephone communication with Publishers and internal Customer service contacts.• Housekeeping of Publisher titles• Prepare the new title dues release and release titles in accordance with Operational requirements.• Ensure liaison with publisher is adhered to in the releasing and scheduling of work.• Maintenance of new titles in accordance with company standards. Regularly update new title dues release database

Education

  • 2000 - 2002
    6th Form College
    High School, Leisure and Recreation and Physical Education
  • 1995 - 2002
    St. Birinus
    Highschool
  • 1995 - 2000
    St Birinus School
    High School, GCSE

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