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Bio

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Ben North is a seasoned operations and programme management professional with 20+ years of experience in leading teams, developing networks, and driving strategic planning and delivery. He has a strong background in management training, coaching, and customer account management. Ben holds a Bachelor of Science degree in Management Science from the University of Southampton.

Experience

  • Groundwork Wales
    • Blackwood, Wales, United Kingdom
    • Head of Operations and Programmes
      • Jun 2022 - Present
      • Blackwood, Wales, United Kingdom

      Leading  the operations of Groundwork Wales and its subsidiaries, ensuring high quality programme performance, financial performance, accountability and compliance with grant funders requirements, including the gathering and reporting of data and statistics.Leading and developing teams, including undertaking supervision, appraisals and people management.  Including a successful Investors In People accreditationTo oversee compliance with quality marks, quality systems, safeguarding and Health and Safety within the organisation and its subsidiaries.  This has included a=achieving Cyber Essentials.Work in partnership with all other managers and staff across programme areas and to work with Groundwork Wales’ senior management team in setting and implementing Groundwork Wales’ Business Plan and strategic and operational planning and delivery.

  • Hafan Cymru
    • South West Wales
    • Project Development Officer
      • Jan 2019 - Jun 2022
      • South West Wales

      Work as a catalyst for the Men’s Sheds movement developing networks across South West Wales. Act as the main point of contact for groups and individuals looking to open a shed.Help develop their shed by playing a key role in the development process, by linking to local sheds as examples of best practice and by sharing knowledge of relevant resources. Facilitate regional working including bringing together local networks of Sheds for training and networking with each other and external organisations..

  • Activia Training Ltd
    • United Kingdom
    • Associate Trainer
      • Jul 2017 - Jan 2019
      • United Kingdom

      Running public training sessions on soft skills, management skills, Microsoft Office software. Training at Activia Training centres around the UK.

  • South Wales Coaching
    • Cardiff, United Kingdom
    • Executive and Business Coach
      • May 2017 - Jan 2019
      • Cardiff, United Kingdom

      Providing transformational coaching to business owner and leaders. Help them to fulfil their potential and reach some amazing challenging goals. Engaging in 1 to 1 and group coaching Working with clients across South Wales and the South West of England.Working with start-ups to build business plans, reviewing marketing strategy and prepare for launch. Defining a clear exit strategy and milestones.

    • Freelance Management Consultant & Trainer
      • May 2016 - Jan 2019
      • Bridgend

      Developing and delivering management training to add strategic value to organisations and individuals. Focusing on soft skills to enable increased performance through development of high employee engagement and sustainable growth.Coaching executives, managers and business owners to achieve their goals, Concentrating on developing a responsibility and ownership for their own actions,Developing relationships with other business and training providers to create synergy and increase business opportunities.Managing and developing brand image and awareness through social media, blogging and website development,

    • Senior Branch Manager
      • Oct 2007 - Apr 2016
      • Merthyr Tydfil

      Managing a team of customer account managers to maximise cash collections for creditors. Managing KPI's to deliver a balanced performance. Ensuring fair customer outcomes.

    • Senior Account Manager
      • Oct 2004 - Jul 2007
      • Bridgend

      Managing the sales and collections activity within a specific geographic area.Generate sales leads for secured loans, hire purchase agreements and unsecured personal loans.

Education

  • 1998 - 2001
    University of Southampton
    Bachelor of Science (BS), Management Science
  • 1991 - 1996
    Toynbee School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Environmental Services”

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