Experience

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  Capital BlueCross

  • Harrisburg, Pennsylvania Area

  • Corporate Trainer

    • Jul 2013 - Present
    • Harrisburg, Pennsylvania Area

    Lead Trainer for the Accounts Administration Department that includes all internal business functions from the time an insurance contract is received until a claim is filed.• Work closely with Subject Matter Experts (SME) to conceptualize and create solutions to support a variety of learning styles. • Create all training activities including needs analysis, instructional design and development, learning implementation, and evaluation.• Produce Facilitator Guides for all Learning Modules.• Use multimedia to produce video and online instruction• Coordinate and maintain learning materials including workbooks, job aids, and reference guides.• Ongoing pursuit of new approaches to enhance the learning experience and promote success in the workplace• Demonstrate a positive Return on Investment (ROI)

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  Modern Group

  • York, Pennsylvania Area

  • Territory Sales Manager

    • 2010 - 2011
    • York, Pennsylvania Area

    Territory Sales Manager selling and training end users of material-handling equipment focusing primarily on new and used forklift trucks and electric pallet jacks

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  Hempfield School District

  • Lancaster, Pennsylvania Area

  • Teacher

    • 2006 - 2010
    • Lancaster, Pennsylvania Area

    Public School Teacher. Served several long-term-substitute teaching positions in Technology Education including, Graphic Arts, Photography, Wood, Construction and Engineering classes.

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  Millersville University

  • Millersville, PA

  • Inventory and Customer Service Coordinator

    • 2007 - 2009
    • Millersville, PA

    (Summer Seasonal) Inventory and Customer Service Coordinator for Professional Training and Education in the Department of Graduate Studies. Job functions included staff management, inventory control, procurement, equipment, maintenance, and delivery logistics

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  Objective Leasing Associates

  • Lancaster, Pennsylvania Area

  • President

    • 2004 - 2006
    • Lancaster, Pennsylvania Area

    Self-employed as a Leasing Broker. Structured and sold leasing programs to provide funding for commercial businesses needing to finance equipment acquisitions.

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  Siematic Corp

  • United States

  • Manager of American Retail Operations

    • 2003 - 2004
    • United States

    Manager of American Retail Operations. Managed eleven corporate-owned kitchen design centers located in exclusive upscale retail venues. Responsibilities included managing personnel, product and sales training, sales, marketing, budgeting, showroom design and maintenance

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  Alessi Manufacturing Corporation

  • Mid Atlantic States

  • Sales Manager

    • 1999 - 2003
    • Mid Atlantic States

    Sales Manager for a precision-machining manufacturer to the power generation industry. Responsible for increasing sales 30% through networking with major manufacturing companies who out-source machining requirements.

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  Readco Manufacturing, Inc.

  • York, PA

  • Director of Sales

    • 1997 - 1999
    • York, PA

    Director of Sales for an industrial mixing equipment manufacturer. Responsibilities included Sales, designing and facilitating sales and product training, recruiting and developing an independent sales team in the United States and Canada, meeting company sales goals, publishing monthly company newsletter and developing marketing programs.

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  Rutt Custom Cabinetry

  • Mid Atlantic States

  • Regional Sales Manager

    • 1984 - 1997
    • Mid Atlantic States

    Regional Sales Manager for a manufacturer of furniture grade custom kitchen cabinetry in the United States. • Established and maintained a dealer network to achieve market penetration in the Middle Atlantic States• Met established sales quotas for the territory,• Facilitated national sales and product training seminars• Ongoing sales and product training at dealer's location • Implement regional advertising and promotion programs • Computer software application support network with professional design community. (I.e. architects, interior designers)Customer Service Representative. Performed the following duties in a sales support role to prepare for future promotion into sales: Order processing, order scheduling, expediting, support service to customer base via telephone and sales.

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  West Shore School District

  • Lemoyne, PA

  • Teacher

    • 1980 - 1984
    • Lemoyne, PA

    Technology Education teacher at The Lemoyne Middle School. Taught grades 6, 7, 8, in areas of Wood and Graphic Arts.