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Ben Fletcher

Software Delivery Manager at Cm3 - Contractor Management
Intro Book
Seasoned project management professional with 20+ years of experience in governance, business process improvement, risk management, and change management.
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Location
Melbourne, Victoria, Australia, AU
Skills
  • Governance
  • Business Process Improvement
  • Risk Management
  • Change Management
  • Stakeholder Management
  • Show all
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Bio

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Ben Fletcher is a seasoned project management professional with 20+ years of experience in governance, business process improvement, risk management, and change management. He has held senior management roles at Arq Group, SAI Global, and ANSTAT Lawlex, delivering transformative projects and leading teams in Melbourne, Australia.

Experience

  • Cm3 - Contractor Management
    • Software Delivery Manager
      • Sep 2020 - Present

  • Arq Group
    • Melbourne, Australia
    • Head of Web Delivery - Digital Web Development & E-Commerce Solutions
      • Oct 2017 - Sep 2020
      • Melbourne, Australia

      The Arq Group is an Australian Internet company delivering end-to-end digital solutions. Commenced in a Transformative Senior Management role at a time of restructure, transition to agile SDLC process (20+ direct reports on/offshore) across all SMB ARQ brands including Melbourne IT, WME & Netregistry. Projects ranged from mass market products built on CMS platforms such as WordPress to larger e-commerce Magento based solutions, as well as fully custom-built web applications with modern responsive front ends (React)AchievementsTransformed Team Capability & Project Delivery: Led the restructure, transformation of web team introducing modern agile SDLC processes, Kanban, SCRUM, formal project management principles.Delivered Innovative Product Development: Led the delivery of websites and e-commerce solutions optimised for Search Engines (SEO) and built as fully responsive web applications with a mobile first design approach tuned for performance.

  • SAI Global
    • Australia
    • Information Services
    • 700 & Above Employee
    • Head of GRC, Development & Operations, Compliance Division
      • Feb 2012 - Oct 2017

    • Head of Technology, Compliance Division
      • Mar 2008 - Feb 2012

    • Compliance Technology Manager
      • Jul 2007 - Feb 2008

    • Technology Program Manager
      • Jan 2007 - Jun 2007

  • SAI Global Compliance
    • VP Global GRC Support / Head of GRC Development
      • Mar 2014 - Apr 2017

  • ANSTAT Lawlex
    • IT Manager, API & Publishing
      • Aug 2005 - Dec 2006

    • Project Manager
      • Dec 2002 - Jul 2005

    • Technology Analyst
      • Apr 2000 - Nov 2002

  • Multi Service
    • Project Manager
      • 1998 - 2000

Education

  • 1995 - 1998
    RMIT University
    Computer Science

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Industry Focus. “IT Services and IT Consulting”

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