Experience

• 

  B2C Solutions

  • Doha, Qatar

  • Sr. Client Relations Manager

    • Nov 2020 - Present
    • Doha, Qatar

• 

  BPO+ Business Process Outsourcing

  • Doha, Qatar

  • Sr. Client Relationship Manager

    • Jan 2014 - Jan 2017
    • Doha, Qatar

    • Client acquisition and Business development.• Bidding, acquiring and closure of Tenders.• Negotiating mutually profitable business plans with clients.• Focal point for business relationship related matters.• Organic growth of business with existing clients.• Responsible for proposals, contracts and service level deliveries.• Identifying, acquiring, developing and establishing strong client relationships.• Planning projects and activities systematically in line with business priorities.• Maintaining leading-edge knowledge of competitor activity, products and services.• Taking on complex client issues and resolving them.• Accountable for developing and maximizing company's annual targets.

• 

  Bengal NRI Complex Ltd

  • Corporate Communications Executive

    • Dec 2011 - Nov 2013

    • Complete co-ordination with the media for brand visibility.• Planning and maintaining favourable public perceptions of the organisation’s accomplishments and agenda.• Preparing organisational publications for internal as well as external audiences.• Conferring to co-ordinate production of advertisements and promotional campaigns.• Arranging all events and contests to increase brand awareness.

• 

  Broad Cast Worldwide (Tara TV)

  • Calcutta

  • Corporate Communications Officer

    • Aug 2010 - Nov 2011
    • Calcutta

    • Create company literature and other forms of communications.• Create marketing and promotional materials, both print and electronic.• Work with advertisers for timely and use able ad submissions• Work with manager and business units to determine event budget and manage expenses to that budget.• Promote products and services through public relations initiatives.• Develop marketing communications campaigns.• Identify, develop and execute communications strategy for key media contacts and customer references.• Research media coverage and industry trends.• Coordinate conference, trade shows, and press interviews.