Experience

• 

  Credit Canada

  • Canada
  • Financial Services
  • 1 - 100 Employee

  • Financial Coaching Manager

    • Jun 2023 - Present

  • Project Manager

    • Sep 2020 - Jun 2023

  • Senior Credit Counsellor

    • Nov 2019 - Sep 2020

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  Credit Counselling of Regional Niagara

  • Executive Director

    • Jul 2018 - Nov 2019

  • AFCC Credit Counsellor

    • Sep 1997 - Nov 2019

    July 2018 Executive Director 2017 - 2018 Senior Credit Counsellor1998-Present CounsellorProvide non-judgmental professional counselling to individuals to find a realistic and satisfactory solution to their financial needs Advise individuals experiencing financial difficulties Provide assistance with budgeting Provide options for managing debt Provide support & referrals where necessary Act as liaison or advocate for clients Administer Debt Management Programs Complete files & reports regularly Provide bankruptcy and consumer proposal counselling sessions Member of team of counsellors – each with own caseload Participate in public education and speaking engagements Assisted in development of website www.ccrn.ca1997-1998 Administrative Assistant Provided support to counsellors & executive director Processed payments, bank deposits, bank reconciliation & statistics Scheduled appointments

• 

  Canadian Mental Health Association, Niagara Branch

  • St. Catharines General Hospital

  • Mental Health Crisis Worker

    • 2001 - 2004
    • St. Catharines General Hospital

     Provided crisis counselling at the St. Catharines & Welland hospitals Consulted with Emergency Department physician and personnel, Niagara Regional Police, and families of patients Completed mental health assessments & suicide risk assessments Provided referrals where necessary

• 

  INCommunities (formerly known as Information Niagara)

  • Information Counsellor

    • May 1995 - Sep 1997

    Resource Counsellor Assessed needs to determine requirements & direct to appropriate resources Data entry, research, & statistics Prepared income tax forms Linked volunteers with appropriate positions Operated satellite office (Niagara Falls)Children’s Services Information Line Provided accurate information about children’s services in area Linked callers directly to appropriate agencyNiagara Regional Cultural Interpreting Service Worked with various social services to provide cultural interpreters to the non-English speaking population Coordinated appointments for agencies, clients & interpreters