Experience

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  Allianz Life

  • United States
  • Insurance
  • 700 & Above Employee

  • Data Privacy Officer, Director

    • Oct 2023 - Present

  • Corporate Compliance Principal - Data Privacy

    • Sep 2016 - Present

• 

  PwC

  • Cybersecurity and Privacy Manager

    • Mar 2014 - Sep 2016

  • Manager

    • 2015 - 2015

  • Manager

    • 2015 - 2015

• 

  MPC

  • Greater Minneapolis-St. Paul Area

  • Consultant

    • Apr 2012 - Feb 2014
    • Greater Minneapolis-St. Paul Area

    Provide privacy guidance and solutions to ensure compliance with client’s products, services, business processes and infrastructure through:* Privacy assessments* Safe Harbor readiness and recertification readiness assessments* HIPAA privacy and security compliance readiness assessments* Privacy and Security awareness and training* System inventory and dataflow mapping* Privacy governance

• 

  Best Buy

  • Best Buy

  • Privacy Manager

    • Aug 2009 - Apr 2012
    • Best Buy

    * Managed all aspects of a global privacy program including; training, awareness, policy and procedure development and incident and vendor management. * Implemented and managed a case management system for reporting Data Privacy and HIPAA incidents within the enterprise that involved engaging a cross-functional group of key stakeholders, defining business requirements, gaining user acceptance, developing and implemented training material, developing metric components and system functionality.* Delivered a case management system capable of tracking Data Privacy and HIPAA incident trends including notifications for management and regulatory agencies.* Provided advisory services to business and support teams involving customer or employee information.* Managed timely adherence to ongoing management of privacy programs for external regulatory obligations and internal standard compliance.

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  GMAC ResCap

  • Privacy Manager

    • 2000 - 2008

    * Managed a Privacy Program consisting of 14 framework areas of which eight areas focus primarily on protecting consumer information based on the Gramm-Leach Bliley Act and ISO 17799. Key areas include:○ Incident Management○ Awareness and Training○ Third Party Management* Implemented IronPort/PostX secure email system across business lines

• 

  Bank of America Mortgage

  • Bloomington, MN

  • Vice President, Residential Sales Service Center

    • Jan 1985 - Nov 2000
    • Bloomington, MN

    Redesigned and managed operational center for the Midwest Retail Loan Division which increased customer satisfaction results. Responsibilities included complete life cycle of loans from origination through investor securitization.* Core team member for cleansheet redesign of origination process which included:○ Automated decisioning for point-of-sale approvals○ Reduced application-to-decision time to a three day average, with 87% decision within five days○ Increased operations staff productivity by 33%* Centralized all Retail Operational functions consisting of Team Associates, Pricing Coordinator, Loan Specialists, Underwriters and Closers

• 

  Kathy's Kitchen

  • Waitress

    • 1980 - 1983