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Becky Pratt, Cba profile image

Becky Pratt, Cba

Customer Service Representative at Cablecraft
Intro Book
Customer service and operations expert with experience in inventory management and process improvement.
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Location
Bolivar, Ohio, United States, US
Languages
  • English -
Skills
  • Customer Service
  • Inventory Management
  • Forecasting
  • Accounting
  • Pricing
  • Show all
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Bio

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Becky Pratt is a seasoned professional with 2+ years of experience in customer service, inventory management, and process improvement. She holds a Bachelor of Arts degree in Organizational Management and is a Certified Credit Business Associate. Becky has worked in various roles, including Customer Service Representative, Product Compliance Specialist, and Regional Credit Representative.

Credentials

  • Credit Business Associate
    National Association of Credit Management
    Jul, 2011
    - Apr, 2026

Experience

  • Cablecraft
    • United States
    • Customer Service Representative
      • Aug 2021 - Present
      • United States

  • Dover Chemical Corp
    • United States
    • Chemical Manufacturing
    • 100 - 200 Employee
    • Product Compliance Specialist
      • May 2019 - Aug 2021

    • Customer Service Rep.
      • Nov 2011 - Oct 2019

      Order entry (domestic and export), pricing, Nafta's, SDS's, etc.

  • Wayne Dalton a div. of Overhead Door Corp.
    • Regional Credit Representative
      • Jan 2010 - Nov 2011

      Responsible for collections and reconciliation of delinquent accounts.

  • Wayne Dalton Corp
    • Regional Credit Representative
      • Jan 2008 - Dec 2009

      Responsible for collections and reconciliation of delinquent accounts.

    • Collection Specialist/Master File
      • Jan 2000 - Dec 2007

      Responsible for coordinating delinquent collection accounts with outside collection agencies and attorneys. Also responsible for maintaining changes and corrections associated the Customer Master File database.

    • Retail Credit Analyst
      • Apr 1996 - Jan 2000

      Responsible for collections and reconciliation of delinquent accounts such as Lowe's, Home Depot, Menards, etc.

  • The First National Bank of Dennison
    • Dover, OH
    • Teller
      • Jul 1996 - Oct 2004
      • Dover, OH

      Worked here on Saturdays as a teller while working my full-time job.

  • Wayne Dalton Corp.
    • Credit Department Assistant
      • Jul 1995 - Apr 1996

      Checked credit references, answered multi-line phone system, filing

Education

  • 2012 - 2014
    Malone University
    Bachelor of Arts (BA), Organizational Management
  • 2000 - 2009
    Kent State University
    Associates, Accounting Technology

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Industry Focus. “Retail”

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