Experience

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  Johns Hopkins Outpatient Clinic

  • Infusion Clinic Coordinator

    • Dec 2014 - Present
• 

  Health Net Federal Services

  • United States
  • Insurance
  • 700 & Above Employee

  • Enrollment & Benefits Specialist

    • Oct 2007 - Apr 2014

  • Enrollment & Benefits Specialist

    • Oct 2007 - Apr 2014

    Customer facing associate handling claims problems and issues; I receive and process new enrollments, Primary Care Manager changes, and portability enrollments from other regions of the country and overseas. I process referrals and authorizations from primary care managers to specialty providers; and provide assistance and information to clinic staff about benefits, specialty providers, and procedures and policies of Health Net Federal Services.Based on my successful completion of the Dale Carnegie Hi Impact Presentation Training, I provide briefings to incoming active duty service members and their families about benefits and providers in this region; as well as, briefings for active duty service members preparing for retirement.I developed and maintain a spreadsheet tracking production by location and associate for enrollment processing, walkin assistance, and referral/authorization processing that is used for annual assessment of employee performance.

• 

  Dr. Lawrence Amsterdam

  • Baltimore, Maryland 21221

  • Dental Assistant

    • Mar 2005 - Apr 2007
    • Baltimore, Maryland 21221

    I worked chairside assisting the dentist with procedures - e.g.; restorations, crown & bridge work, root canals. I was responsible for equipment maintenance and records, as well as, ordering supplies. I did room prep and breakdown, and sterilization. I kept operatories stocked with supplie...

• 

  Woland Family Dentistry

  • Aberdeen, Maryland 21001

  • Dental Assistant

    • Feb 2001 - Mar 2005
    • Aberdeen, Maryland 21001

    I provided chairside assistance to dentists in provision of dental care - restorations, crowns and bridges, root canals. I oversaw sterilization procedures. I established a system of ordering, tracking, and stocking supplies that allowed for rotation of stock and adequate levels of all stock ma...