Experience

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  IHI

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Project Director

    • Feb 2021 - Present

    As a Project Director at IHI, I coach health care teams in improvement methods; run Learning Collaboratives of dozens of organizations committed to sharing learning to tackle common challenges; and design and deliver online courses for health care leaders. Expertise in workforce well-being, environmental sustainability in health care, and change management.

  • Senior Program Manager

    • Jul 2015 - Feb 2021

    Designed and delivered online courses in quality, safety, health equity, population health, and joy in work. Led a Chapter Network of 1,000s of health professional students and trainees learning and applying quality improvement skills, community organizing, and leadership skills through IHI Open School courses.

• 

  Mass General Brigham

  • Boston, Massachusetts

  • Consultant

    • Jan 2014 - Jun 2015
    • Boston, Massachusetts

    I was a consultant in the business planning department at Partners Healthcare System, an integrated health system founded by Brigham and Women's Hospital and Massachusetts General Hospital and headquartered in Boston, MA.Supported senior leadership across the health system through data analysis, financial modeling, and strategic planning, focusing on population health management interventions and monitoring performance on risk contracts.

• 

  The Advisory Board Company

  • Washington D.C. Metro Area

  • Research Analyst

    • Jul 2011 - Jan 2014
    • Washington D.C. Metro Area

    Led consulting projects on service line strategy and clinical technology assessments, specializing in surgery and women's service lines. Guided clients based on market dynamics, clinical trends, technology and facility investments, strategic program development, marketing, and physician relationships.