Experience

• 

  Thames Valley Police

  • United Kingdom
  • Law Enforcement
  • 700 & Above Employee

  • ICT Technical Project Manager

    • Nov 2016 - Present

    ICT Technical Project Manager currently working on the Emergency Services Mobile Communications Programme (ESMCP) delivering the upgrade of four forces ICCS systems in the South Central (Hampshire and Thames Valley Forces) and South East (Surrey and Sussex Forces) regions. These systems are provided by the two leading suppliers of ICCS solutions, APD and Capita. These upgrades are key milestone for the programme and are essential for enabling the Control Rooms to be ESN ready for the introduction of the 4G EE Solution which will replace the incumbent Airwave solution which is in the process of being phased out over the next 24+ months.

  • Deployment Project Manager

    • Apr 2016 - Nov 2016

    • Responsible for all aspects of deployment for an urgent and necessary replacement Windows 8.1 desktop program to a sizeable 8,500 unit estate• Management of a third party supplier installing new hardware together with co-ordinating the removal and disposal, or re-cycling of suitable kit for re-imaging and re-deployment.

  • Technical Infrastructure & Operations Manager

    • Jul 2010 - Apr 2016

    • Provided clear leadership and direction for a 22 strong team of Technical Support Engineers delivering critical services to both front line officers and staff in a 24/7/365 environment.• Responsible for day-to-day running of the dual site Data Centres and for the seamless delivery of all services: operational, business critical and non-business critical.• Accountable for a significant hardware refresh budget (£750K) including negotiating and managing relationships with third party suppliers of hardware and services to achieve the best deals for the Thames Valley Police Force for its investment. • Proven ability as an effective communicator to build, maintain and influence relationships at all levels both inside the Force and with external 3rd part suppliers• Demonstrated excellent problem solving skills combined with the ability to balance conflicting priorities to deliver to deadlines.

  • Team Leader

    • Oct 2006 - Jun 2010

    • Led, managed and controlled workload and tasks for a highly specialised group of Support Engineers with responsibility for ensuring all business critical applications and core supporting Infrastructure operation and maintenance, together with monitoring DR capability auditing and testing.• Provided leadership and performed regular coaching sessions, including delivering annual performance reviews; setting and agreeing meaningful and measurable objectives to both develop the individual, benefit the team and business KPIs by increasing their level of expertise and support capability.

  • Team Leader

    • 2006 - Jun 2010

• 

  Capgemini

  • Bristol, United Kingdom

  • Program Management Office (PMO) | Website Manager | Transition Management | Change & Problem Managem

    • 1998 - 2006
    • Bristol, United Kingdom

    Program Management Office (PMO) | Website Manager | Transition Management | Change & Problem ManagementResponsibilities: Implemented and Managed the Problem and Change Management process and support staff for a large client (British Steel) handling in excess of 2000 RFC’s per month. Identifying and resolving Problems and review of Major Incidents. Working within the Transition Team ensuring that Knowledge Transfer was captured, documented on newly acquired acquisitions to enable the Services Desk and technical support staff to manage the new environment. Managed and implemented the Change and Problem Management process throughout the British Steel account over a 12 month period

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  SEMA/EDS

  • Swindon, United Kingdom

  • Production and Planning Manager

    • 1990 - 1998
    • Swindon, United Kingdom

    Responsibilities: Management of the day shift (50+ staff) within a secure environment manufacturing Instruments of Payment (IOP’s) on behalf of the Government – (Pension books and benefit payments -Giro’s). Work involved hitting tight deadlines and adhering to strict SLA’s with financial penalties to ensure recipients received their payments on time. I successfully managed the integration of white and blue collar works into an efficient single team.

• 

  Abtek Biologicals Ltd

  • Liverpool, United Kingdom

  • Production Manager

    • 1985 - 1990
    • Liverpool, United Kingdom

    Responsibilities: I was responsible for all aspects of production from the sourcing and purchasing of all raw materials through to manufactured finished products as well as the day to day management of a technically skilled small workforce.

• 

  Gouldrei Foucard (Baking & Catering Manufacturer)

  • Liverpool, United Kingdom

  • Laboratory Supervisor/Technician

    • 1977 - 1985
    • Liverpool, United Kingdom

    Responsibilities: General QC duties and overseeing of test production runs etc.

• 

  Liverpool University – Life Sciences Department

  • Liverpool, United Kingdom

  • Laboratory Technician

    • 1975 - 1977
    • Liverpool, United Kingdom

    Responsibilities: General preparation of experiments for the students.