Experience

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  Home

  • Retired

    • Jan 2020 - Present

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  Kitchman Kinsulting

  • Florida

  • Apple Support Professional

    • Jul 2018 - Present
    • Florida

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  Apple Retail

  • Genius Part-time Apple Inc

    • Sep 2011 - May 2018

    • Maintained customers’ trust in Apple as a skilled customer service expert.• Rebuilt relationships by troubleshooting, resolving Apple hardware and software issues and repairing products.• Quickly diagnosed product issues, communicated technical concept’s in layman’s terms, and offered options.• Worked with IS&T to maintain system networks and software tools.

  • Business Manager Apple Inc

    • Nov 2008 - May 2018

    • Built and inspired dynamic teams with individuals and delivered positive experiences to business customers within market.• Trained Specialist/Manager new hires on “Apple Business”.• Led my business team to lead the country in sales and new customer introductions among the small/medium businesses and Fortune 500 companies. • Nurtured and apprenticed three team members to position of business manager with their own stores. • Created and organized networking events, product launch experiences, and market wide team appreciation events.

  • Specialest Apple Inc

    • Apr 2008 - May 2018

    • Acted as brand ambassador and enriched the lives of Apple customers. Sold wide range of computers, laptops, tablets, phones, watches, and accessories.• Consulted with customer to determine needs, assess personal style, and guide them— advising, selling and setting up new products.• Exceeded all goals while maintaining 100% NPS score.

  • Business Partner Apple inc

    • Nov 2008 - Nov 2009

    Business to Business sales working with small to large business advising on technology needs. Building relationships and technology infrastructure to improve efficiency and take companies to the next level in technology.

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  CHAUVET

  • United States
  • Appliances, Electrical, and Electronics Manufacturing
  • 300 - 400 Employee

  • Product Development Manager

    • Feb 1997 - Nov 2008

    Designed award winning products from concept to production. Creating the new standard for lighting in clubs, DJs and theater. With cutting edge design and ground breaking technology. My teams design helped propel Chauvet to become a prominent global lighting manufacturer with increased market share. Involved directly in the design of innovative, unique products to elevate the standard by which others in the industry are measuredDirectly involved in signing up prominent retailers in the industry. Designed, assemble, and implemented ideas to advance name recognition and sales in order to promote growth and advancement in the industry.• Closed several of the biggest retailers in the industry to sell our products. (ProSound & Stage, Guitar Center, Musicians Friend, Sam Ash , etc.)• Oversaw product development initiatives including conception, evaluating and resolving technical feasibility, design optimization, and production of special effect lighting. • Researched and monitored client base/industry developments and identified potential new product opportunities. • Coordinated efforts with marketing department to ensure labeling and marketing/promotional literature met product branding guidelines. • Researched and monitored client base/industry developments and identified potential new product opportunities. • Supervised product development, quality control, and customer service departments. • Planned, managed, and evaluated organization’s appearance at trade shows and events. • Won “Best Large Booth” Award at LDI 2007 with “It’s Green Thinking Theme”.• Created original design and initiated full color packaging for all products.• Introduced the concept of and designed company’s inaugural specialty lighting catalog. • Improved company’s presence by kicking off a series of industry “firsts”: Webinar, National and International Travelling Training Syposiums.

  • Trade Show Manager

    • Feb 1997 - Nov 2008

    Designed 3D tradeshow booths and implemented tradeshow displays for brand recognition world wide. Designed, built and worked with suppliers and show electricians, riggers, exhibit providers, labors and shipping. Shows: LDI (won awards for best booth) NAMM (California & Nashville)Plasa (London)CES (Las Vegas)Lighting + Building (Frankfurt)Guangzhou International Lighting (China)Night Club and bar (Las Vegas & NY)Light fair (NY)Mobile Beat (Las Vegas & NY)Photo Shop, Indesign Office suite, Pages, Numbers, Vectorworks, Autocad, Home Designer, Autodesk

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  DiModica & Associates

  • Manufacture Representative

    • Jan 1996 - Oct 2008

    Provided sales and training for multiple manufacturers providing specialized product knowledge of the sound and lighting industry along with setting up floor displays and sales. • Performed field demonstrations/presentations to dealers/distributors in the Music Industry in the USA.• Built relationships with business owners and helped their business grow with the products I represented.• Consistently exceeded sales expectations by providing excellent service and follow-up; generated a high number of referrals and repeat business.

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  Mr Music Inc

  • President and Owner

    • Aug 1974 - 1997

    Entertainment service for privet parties and corporate events, supplying DJ's, Bands, Decorations, Food and any type of entertainment. We have 14 DJ's on staff and over 30 subcontractors for eventsClient List:Coca Cola - City of Miami - Sony - Miami Dolphins - Live Nation - Concerts united - IBM - Madonna - The Bee gees - Michael Jackson way to many to list

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  …in the DARC, Inc.

  • President and Owner

    • Jan 1989 - Dec 1996

    Owned and maintained the operation of a full-service sound/lighting DJ retail Store. Catered to high-profile artists/DJ’s as well as community members and businesses.• Sold and installed sound and lighting products for nightclubs, DJ’s, concerts and businesses.• Hosted community events for the promotion of young aspiring artists/DJ’s.• Revolutionized the retail environment by providing a ‘hands on’ environment in which to demo products including: lighting showroom, recording studio, record listening station, etc.• Coordinated concert design from the ground up

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  Y-100 and WABC (Metroplex Communication)

  • Disc Jockey

    • Aug 1979 - Jul 1983

    On the air personality also responsible for Morning show man on the street and network commercials